Author

Ben Miller

Housing disrepair specialist at Claim Simple, the company behind Report Repair.

You can complain to your landlord, then the Housing Ombudsman, yourself for free.

Ben MillerHousing disrepair specialist · Claim Simple Ltd

About Ben

Ben is a housing disrepair specialist at Claim Simple. Since 2019 he has helped thousands of clients get their homes into the order they deserve.

What Ben writes

Ben writes and checks our landlord guides for council and housing association tenants in England: how to report a repair, how long each landlord has to fix it, how to complain, and what the Housing Ombudsman has found.

There are guides for 351 landlords so far, including:

All 351 landlords

How the information is checked

Every landlord fact shows where it came from and the date it was checked. Repair numbers and timescales come from each landlord’s own website; grades and tenant satisfaction from the Regulator of Social Housing; complaint findings from the Housing Ombudsman. How we check landlord information.

Spotted something out of date? Tell us.

Who Ben works for

Report Repair is a trading name of Claim Simple Ltd, a claims management company authorised and regulated by the Financial Conduct Authority (FRN 830182). About us.

Still waiting for a repair? Find out if you can claim.

About 2 minutes. No documents. Free to check.

Start your claim