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Report a repair to your council or housing association

Repair numbers, online reporting, timescales and how to complain, from each landlord’s own website. Every fact shows where it came from and when we checked it.

We’re independent and not part of any landlord. You can complain to your landlord, then the Housing Ombudsman, yourself for free. We may receive a payment from RFLCS Ltd (Home Disrepair Claims) for introducing your claim. It doesn’t come from you.

Landlords by region

London

North of England

Midlands

South of England

More landlords are being added. If yours isn’t here, its repairs number is on your tenancy agreement or rent statement. Reported it and still waiting? Start your claim: the form covers every council and housing association in England.

Still waiting for a repair? Find out if you can claim.

About 2 minutes. No documents. Free to check.

Start your claim