Independent · not part of Manningham Housing Association
Manningham Housing Association repairs: how to report a repair, phone numbers and timescales
How to report a repair to Manningham Housing Association: the repairs phone number, reporting a repair online, and how long Manningham Housing has to fix it.
By Ben Miller, housing disrepair specialistChecked 9 October 2026 · How we checkSource: manninghamhousing.co.uk
Has Manningham Housing Association been told about the repair?
Yes, reported and still not fixedCheck if you can claim No, reporting it for the first timeGet Manningham Housing’s repair contactsFree to check · About 2 minutes
Emergency? If you smell gas, leave and call 0800 111 999 now. For a flood, fire or loss of power, Manningham Housing’s repair line is here.
How to report
Reporting a repair to Manningham Housing Association
- 01Phone or report online. Emergencies are by phone only.
- 02Say what’s wrong and where. Mention damp, mould or anything dangerous straight away, and how long it’s been a problem.
- 03Get a reference number. Write it down with the date, and keep photos of the problem.
- 04Chase it if it’s late. If Manningham Housing misses its own target, complain. You may also be able to claim.
- Emailrepairs@manninghamha.co.uk
- MYMHA tenant portalhttps://mymha.manninghamhousing.co.uk/ (sign-in needed)
Timescales
How long Manningham Housing Association has to fix it
Manningham Housing doesn’t publish repair targets on its website. These are the legal limits under Awaab’s Law.
| Type of repair | Manningham Housing’s target | Legal limit (Awaab’s Law) |
|---|---|---|
| Damp and mould that’s a significant risk | Not published | Investigate within 10 working days; written summary within 3 working days; safety work within 5 working days |
Legal limits from GOV.UK guidance on Awaab’s Law.
Reported a repair and it still isn’t fixed? You could claim compensation.
Start your claimYour options
If Manningham Housing Association doesn’t fix it: your options
Claim compensation
Make a disrepair claim
A law firm on our panel takes it up with Manningham Housing for you. It asks for the repairs to be done and claims compensation, usually worked out as a share of the rent you paid while the problem wasn’t fixed.
Start your claim Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See feesComplain
Complain to Manningham Housing
This can get Manningham Housing to look at the repair again. If you’re still unhappy, the Housing Ombudsman can order Manningham Housing to put things right.
How to complainYou can do both: a complaint can carry on while a law firm makes your claim.
Complaining to Manningham Housing
Every social landlord has to follow the Housing Ombudsman’s Complaint Handling Code.
- Stage 1
Complain to Manningham Housing
Acknowledged within 2 working days and discussed with you within 3 working days, with a written reply within 10 working days of receipt.
- Stage 2
Ask for a review
Acknowledged within 5 working days, then a Complaints Panel meeting within 15 working days of your request, with the decision within 5 working days of the panel.
- Then
Housing Ombudsman
Independent. It can order Manningham Housing to put things right.
Manningham Housing’s record
How Manningham Housing Association performs on repairs
of Manningham Housing tenants were satisfied with the repairs service in 2024/25.
Sources: Manningham Housing tenant satisfaction measures 2024/25.
Contacts
Manningham Housing Association’s repair contacts
Reported it and still waiting? You could claim compensation.
Start your claimQuestions
Manningham Housing Association repairs: questions
What is Manningham Housing Association’s repairs number?
01274 771144. Main reception, Monday to Friday, 9am to 5pm. MHA asks for repairs to be reported online or by email.
Can I report a repair to Manningham Housing Association online?
Yes, at manninghamhousing.co.uk/report-a-repair. Online repair form; no account needed. Repairs can also be reported through the MYMHA tenant portal (sign-in needed).
What does Awaab’s Law mean for Manningham Housing Association tenants?
Since 27 October 2025, Manningham Housing must investigate emergency hazards and make them safe within 24 hours, and investigate significant damp and mould hazards within 10 working days. From 30 November 2026 the law covers more hazards, including excess cold, electrical hazards, falls and fire.
How do I complain about a repair to Manningham Housing Association?
Complain to Manningham Housing first, online, by email (info@manninghamha.co.uk) or by phone on 01274 771144. Acknowledged within 2 working days and discussed with you within 3 working days, with a written reply within 10 working days of receipt. If you’re still unhappy after its final reply, you can take it to the Housing Ombudsman for free.
Can I claim compensation from Manningham Housing Association?
You could, if you reported a repair and it wasn’t fixed in a reasonable time. A law firm on our panel can take it up with Manningham Housing Association for you. It’s free to check.
Start your claimIs Report Repair part of Manningham Housing Association?
No. Report Repair is independent and not part of Manningham Housing Association or any council or housing association. We show Manningham Housing’s own repair contacts, and if a repair you’ve reported hasn’t been fixed, we can introduce your claim to a law firm on our panel.
Repair problems
What Manningham Housing has to fix, by problem
Not Manningham Housing?
Other landlords in the North of England
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Reported a repair to Manningham Housing Association and still waiting?
About 2 minutes. No documents. Free to check.