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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Brighton & Hove City Council

Environmental Health in Brighton & Hove: reporting a housing problem

Who Brighton & Hove City Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: brighton-hove.gov.uk

Get the right helpBrighton & Hove

Who is your landlord?

Brighton & Hove City CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Brighton & Hove helps

Brighton & Hove City Council deals with poor conditions in rented homes through its Private Sector Housing. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Contact the council if your landlord doesn’t fix it. How.

Housing association tenantsNot covered

Housing association tenants should contact their housing association first. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From brighton-hove.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing

  1. 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing’s details are below.
Contact Brighton & Hove City CouncilPrivate tenants
OnlineAsk for help getting repairs to your rented homebrighton-hove.gov.uk
Keep a note of the date you contact the council, and any reference.

You can also use the form if the disrepair is caused by a neighbouring property.

From brighton-hove.gov.uk/housing/private-housing/ask-us-help-…, checked 12 October 2026.

Council tenants

If you rent from Brighton & Hove City Council

Brighton & Hove City Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01273 294409. Brighton & Hove repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. A reply aimed for within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once Brighton & Hove City Council’s complaints process is finished.

Ombudsman84%

of the Ombudsman’s findings about Brighton & Hove City Council in 2024/25 were maladministration.

Happy with repairs68%

of Brighton & Hove City Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; brighton-hove.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Brighton & Hove City Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Brighton & Hove

Housing association tenants should contact their housing association first. Start with your housing association’s repairs and complaints process.

Housing associations in Brighton & Hove

43 housing associations own 8,286 social homes in Brighton and Hove. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Brighton and Hove on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Brighton & Hove

In Brighton & Hove, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Brighton & Hove: questions

How do I report a housing problem to environmental health in Brighton & Hove?

Use ask for help getting repairs to your rented home at brighton-hove.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Brighton & Hove City Council to environmental health?

No. Brighton & Hove City Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01273 294409, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Brighton & Hove contact environmental health?

Housing association tenants should contact their housing association first.

Which housing associations own homes in Brighton & Hove?

43 housing associations own 8,286 social homes in Brighton and Hove, according to the Regulator of Social Housing (March 2025). The largest are Southern Housing (1,640), Hyde (1,365), Clarion Housing (1,265), Sanctuary Housing (663) and The Guinness Partnership (653).

Is Report Repair part of Brighton & Hove City Council?

No. Report Repair is independent and not part of Brighton & Hove City Council. The contact details here are from Brighton & Hove City Council’s own website.

Not in Brighton & Hove?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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