Independent · not part of Broadland District Council
Environmental Health in Broadland: reporting a housing problem
Who Broadland District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: southnorfolkandbroadland.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Housing Standards - BroadlandFree to check · About 2 minutes
Who it helps
Who Environmental Health in Broadland helps
Broadland District Council deals with poor conditions in rented homes through its Housing Standards - Broadland. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Broadland District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From southnorfolkandbroadland.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Housing Standards - Broadland
- 01Tell your landlord first. Broadland District Council says: tell your landlord in writing first, because the council cannot investigate until you have.
- 02If it isn’t fixed, contact the council. The Housing Standards - Broadland’s details are below.
From southnorfolkandbroadland.gov.uk/housing/landlords-and-pri… and southnorfolkandbroadland.gov.uk/housing/housing-conditions, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Broadland
Broadland District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Broadland
21 housing associations own 7,164 social homes in Broadland. The largest:
- Clarion Housing repairs4,037 homes
- Bromford Flagship repairs1,104 homes
- Orbit repairs510 homes
- Saffron Housing repairs437 homes
- Broadland Housing Association repairs371 homes
- L&G Affordable Homes repairs237 homes
- Sage Homes repairs169 homes
- Housing 21 repairs67 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Broadland on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Broadland
In Broadland, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Broadland: questions
How do I report a housing problem to environmental health in Broadland?
Use disrepair page for tenants (email the housing standards team) at southnorfolkandbroadland.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Broadland contact environmental health?
Broadland District Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Broadland?
Yes. Broadland District Council says: tell your landlord in writing first, because the council cannot investigate until you have.
Which housing associations own homes in Broadland?
21 housing associations own 7,164 social homes in Broadland, according to the Regulator of Social Housing (March 2025). The largest are Clarion Housing (4,037), Bromford Flagship (1,104), Orbit (510), Saffron Housing (437) and Broadland Housing Association (371).
Is Report Repair part of Broadland District Council?
No. Report Repair is independent and not part of Broadland District Council. The contact details here are from Broadland District Council’s own website.
Not in Broadland?
Environmental Health in the South of England
- Environmental Health in BroxbourneBroxbourne Council
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CambridgeCambridge City Council
- Environmental Health in CanterburyCanterbury City Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in DorsetDorset Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.