Independent · not part of Hastings Borough Council
Environmental Health in Hastings: reporting a housing problem
Who Hastings Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: hastings.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Housing teamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Hastings helps
Hastings Borough Council deals with poor conditions in rented homes through its Housing team. It helps private tenants, and Hastings Borough Council says housing association tenants can use it too.
Tell your landlord first, then contact the council. How.
Hastings Borough Council says housing association tenants can use it. What to do.
From hastings.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Housing team
- 01Tell your landlord first. Hastings Borough Council says: contact your landlord to tell them about your concerns.
- 02If it isn’t fixed, contact the council. The Housing team’s details are below.
From hastings.gov.uk/housing/renting/livingconditions_concern, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Hastings
Hastings Borough Council says housing association tenants can use it. Most still start with their housing association’s repairs and complaints process.
Housing associations in Hastings
17 housing associations own 6,451 social homes in Hastings. The largest:
- Southern Housing repairs4,357 homes
- Orbit repairs1,509 homes
- BHT Sussex102 homes
- Places for People repairs85 homes
- Sanctuary Housing repairs80 homes
- Anchor repairs54 homes
- Home Group repairs52 homes
- Stonewater repairs52 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Hastings on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Hastings
In Hastings, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Hastings: questions
How do I report a housing problem to environmental health in Hastings?
Use report a housing disrepair problem online at hastings.gov.uk. It helps private tenants, and Hastings Borough Council says housing association tenants can use it too.
Can housing association tenants in Hastings contact environmental health?
Hastings Borough Council says housing association tenants can use it.
Do I have to tell my landlord before contacting environmental health in Hastings?
Yes. Hastings Borough Council says: contact your landlord to tell them about your concerns.
Which housing associations own homes in Hastings?
17 housing associations own 6,451 social homes in Hastings, according to the Regulator of Social Housing (March 2025). The largest are Southern Housing (4,357), Orbit (1,509), BHT Sussex (102), Places for People (85) and Sanctuary Housing (80).
Is Report Repair part of Hastings Borough Council?
No. Report Repair is independent and not part of Hastings Borough Council. The contact details here are from Hastings Borough Council’s own website.
Not in Hastings?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in HavantHavant Borough Council
- Environmental Health in HertsmereHertsmere Borough Council
- Environmental Health in HorshamHorsham District Council
- Environmental Health in HuntingdonshireHuntingdonshire District Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.