Independent · not part of Stockton-on-Tees Borough Council
Environmental Health in Stockton-on-Tees: reporting a housing problem
Who Stockton-on-Tees Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: stockton.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Stockton-on-Tees helps
Stockton-on-Tees Borough Council deals with poor conditions in rented homes through its Private Sector Housing Team. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants should follow their landlord's complaints process. What to do.
From stockton.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing Team
- 01Tell your landlord first. Stockton-on-Tees Borough Council says: write to your landlord first and follow the council's steps before reporting; for urgent problems, contact the council directly.
- 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
The council lists urgent cases, such as a leak near electrics or no cooking facilities, to report without waiting.
From stockton.gov.uk/article/1645/Help-for-private-sector-tenants, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Stockton-on-Tees
Housing association tenants should follow their landlord's complaints process. Start with your housing association’s repairs and complaints process.
Housing associations in Stockton-on-Tees
24 housing associations own 14,687 social homes in Stockton-on-Tees. The largest:
- Thirteen repairs11,308 homes
- North Star Housing Group repairs833 homes
- Accent Housing repairs687 homes
- Karbon Homes repairs328 homes
- Places for People repairs302 homes
- Home Group repairs229 homes
- Anchor repairs196 homes
- Hellens Residential151 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Stockton-on-Tees on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Stockton-on-Tees
In Stockton-on-Tees, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Stockton-on-Tees: questions
What is the Stockton-on-Tees environmental health number for housing problems?
The Private Sector Housing Team at Stockton-on-Tees Borough Council is on 01642 527797, or email privatesectorhousing@stockton.gov.uk. You can also use report a landlord who has not carried out a repair (online form) at digital.stockton.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Stockton-on-Tees contact environmental health?
Housing association tenants should follow their landlord's complaints process.
Do I have to tell my landlord before contacting environmental health in Stockton-on-Tees?
Yes. Stockton-on-Tees Borough Council says: write to your landlord first and follow the council's steps before reporting; for urgent problems, contact the council directly.
Which housing associations own homes in Stockton-on-Tees?
24 housing associations own 14,687 social homes in Stockton-on-Tees, according to the Regulator of Social Housing (March 2025). The largest are Thirteen (11,308), North Star Housing Group (833), Accent Housing (687), Karbon Homes (328) and Places for People (302).
Is Report Repair part of Stockton-on-Tees Borough Council?
No. Report Repair is independent and not part of Stockton-on-Tees Borough Council. The contact details here are from Stockton-on-Tees Borough Council’s own website.
Not in Stockton-on-Tees?
Environmental Health in the North of England
- Environmental Health in BradfordBradford Council
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in SunderlandSunderland City Council
- Environmental Health in TamesideTameside Council
- Environmental Health in TraffordTrafford Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.