Independent · not part of Trafford Council

Environmental Health in Trafford: reporting a housing problem

Who Trafford Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: trafford.gov.uk

Get the right helpTrafford

Who it helps

Who Environmental Health in Trafford helps

Trafford Council deals with poor conditions in rented homes through its Housing Standards Team. It’s for private tenants. Housing association tenants are sent to their landlord.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsLandlord first

Housing association tenants should use their landlord's complaints procedure first. What to do.

From trafford.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Standards Team

  1. 01Tell your landlord first. Trafford Council says: report the problem to your landlord or managing agent in writing first and keep a record of all contact.
  2. 02If it isn’t fixed, contact the council. The Housing Standards Team’s details are below.
Contact Trafford CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

If your landlord does not respond or act, a housing officer will inspect your home.

From trafford.gov.uk/housing/housing-advice/disrepair, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Trafford

Housing association tenants should use their landlord's complaints procedure first. Start with your housing association’s repairs and complaints process.

Housing associations in Trafford

35 housing associations own 16,487 social homes in Trafford. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Trafford on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

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Your options

Your options in Trafford

In Trafford, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Trafford: questions

How do I report a housing problem to environmental health in Trafford?

Use private tenants page (report disrepair link) at trafford.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.

Can housing association tenants in Trafford contact environmental health?

Housing association tenants should use their landlord's complaints procedure first.

Do I have to tell my landlord before contacting environmental health in Trafford?

Yes. Trafford Council says: report the problem to your landlord or managing agent in writing first and keep a record of all contact.

Which housing associations own homes in Trafford?

35 housing associations own 16,487 social homes in Trafford, according to the Regulator of Social Housing (March 2025). The largest are L&Q (8,876), Irwell Valley Homes (2,123), Your Housing Group (1,980), Jigsaw Homes (800) and Great Places (708).

Is Report Repair part of Trafford Council?

No. Report Repair is independent and not part of Trafford Council. The contact details here are from Trafford Council’s own website.

Not in Trafford?

Environmental Health in the North of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim