Independent · not part of West Berkshire Council

Environmental Health in West Berkshire: reporting a housing problem

Who West Berkshire Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: westberks.gov.uk

Get the right helpWest Berkshire

Who it helps

Who Environmental Health in West Berkshire helps

West Berkshire Council deals with poor conditions in rented homes through its Public Protection Partnership. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

West Berkshire Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From westberks.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Public Protection Partnership

  1. 01Tell your landlord first. West Berkshire Council says: report repairs to your landlord, preferably in writing, and report to the council if they are not fixed in a reasonable time.
  2. 02If it isn’t fixed, contact the council. The Public Protection Partnership’s details are below.
Contact West Berkshire CouncilPrivate tenants
Phone01635 519 530Choose option 2 for the Housing team.
Keep a note of the date you contact the council, and any reference.

From westberks.gov.uk/article/39340/Housing-advice-private-ren…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in West Berkshire

West Berkshire Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in West Berkshire

32 housing associations own 10,334 social homes in West Berkshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in West Berkshire on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in West Berkshire

In West Berkshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in West Berkshire: questions

What is the West Berkshire environmental health number for housing problems?

The Public Protection Partnership at West Berkshire Council is on 01635 519 530 (Choose option 2 for the Housing team.). You can also use private renting page (phone and online report) at westberks.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in West Berkshire contact environmental health?

West Berkshire Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in West Berkshire?

Yes. West Berkshire Council says: report repairs to your landlord, preferably in writing, and report to the council if they are not fixed in a reasonable time.

Which housing associations own homes in West Berkshire?

32 housing associations own 10,334 social homes in West Berkshire, according to the Regulator of Social Housing (March 2025). The largest are Sovereign Network Group (7,803), A2Dominion (500), Home Group (363), Southern Housing (316) and Sanctuary Housing (299).

Is Report Repair part of West Berkshire Council?

No. Report Repair is independent and not part of West Berkshire Council. The contact details here are from West Berkshire Council’s own website.

Not in West Berkshire?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim