Independent · not part of Bath & North East Somerset Council
Environmental Health in Bath and North East Somerset: reporting a housing problem
Who Bath & North East Somerset Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: bathnes.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Bath and North East Somerset helps
Bath & North East Somerset Council deals with poor conditions in rented homes through its housing standards service. It helps private tenants, and Bath & North East Somerset Council says housing association tenants can use it too.
Tell your landlord first, then contact the council. How.
Bath & North East Somerset Council says housing association tenants can use it. What to do.
From bathnes.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Bath & North East Somerset Council says: tell your landlord about the problem first, preferably in writing.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
The council says it will respond within five working days after you report a problem.
From bathnes.gov.uk/report-problem-your-rented-home, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Bath and North East Somerset
Bath & North East Somerset Council says housing association tenants can use it. Most still start with their housing association’s repairs and complaints process.
Housing associations in Bath and North East Somerset
30 housing associations own 12,781 social homes in Bath and North East Somerset. The largest:
- Curo repairs9,725 homes
- LiveWest repairs904 homes
- The Guinness Partnership repairs447 homes
- Sovereign Network Group repairs357 homes
- Merlin Housing Society211 homes
- Aster Group repairs194 homes
- Anchor repairs139 homes
- Selwood Housing repairs107 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Bath and North East Somerset on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Bath and North East Somerset
In Bath and North East Somerset, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Bath and North East Somerset: questions
How do I report a housing problem to environmental health in Bath and North East Somerset?
Use report a landlord not doing repairs (online form) at bathnes.gov.uk. It helps private tenants, and Bath & North East Somerset Council says housing association tenants can use it too.
Can housing association tenants in Bath and North East Somerset contact environmental health?
Bath & North East Somerset Council says housing association tenants can use it.
Do I have to tell my landlord before contacting environmental health in Bath and North East Somerset?
Yes. Bath & North East Somerset Council says: tell your landlord about the problem first, preferably in writing.
Which housing associations own homes in Bath and North East Somerset?
30 housing associations own 12,781 social homes in Bath and North East Somerset, according to the Regulator of Social Housing (March 2025). The largest are Curo (9,725), LiveWest (904), The Guinness Partnership (447), Sovereign Network Group (357) and Merlin Housing Society (211).
Is Report Repair part of Bath & North East Somerset Council?
No. Report Repair is independent and not part of Bath & North East Somerset Council. The contact details here are from Bath & North East Somerset Council’s own website.
Not in Bath and North East Somerset?
Environmental Health in the South of England
- Environmental Health in BedfordBedford Borough Council
- Environmental Health in Bournemouth, Christchurch and PooleBCP Council
- Environmental Health in Bracknell ForestBracknell Forest Council
- Environmental Health in BraintreeBraintree District Council
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.