Independent · not part of Braintree District Council
Environmental Health in Braintree: reporting a housing problem
Who Braintree District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: braintree.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Braintree helps
Braintree District Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Housing association tenants must raise the complaint with their landlord first. What to do.
From braintree.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Braintree District Council says: tell your landlord about the problem first, and use the form if they have not responded or fixed it.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
From braintree.gov.uk/xfp/form/640, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Braintree
Housing association tenants must raise the complaint with their landlord first. Start with your housing association’s repairs and complaints process.
Housing associations in Braintree
36 housing associations own 12,695 social homes in Braintree. The largest:
- Eastlight Community Homes repairs8,828 homes
- Clarion Housing repairs762 homes
- Sanctuary Housing repairs540 homes
- Bromford Flagship repairs483 homes
- Delta Housing repairs401 homes
- Home Group repairs356 homes
- Sage Homes repairs344 homes
- Peabody repairs187 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Braintree on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Braintree
In Braintree, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Braintree: questions
How do I report a housing problem to environmental health in Braintree?
Use report poor housing conditions (online form) at braintree.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Braintree contact environmental health?
Housing association tenants must raise the complaint with their landlord first.
Do I have to tell my landlord before contacting environmental health in Braintree?
Yes. Braintree District Council says: tell your landlord about the problem first, and use the form if they have not responded or fixed it.
Which housing associations own homes in Braintree?
36 housing associations own 12,695 social homes in Braintree, according to the Regulator of Social Housing (March 2025). The largest are Eastlight Community Homes (8,828), Clarion Housing (762), Sanctuary Housing (540), Bromford Flagship (483) and Delta Housing (401).
Is Report Repair part of Braintree District Council?
No. Report Repair is independent and not part of Braintree District Council. The contact details here are from Braintree District Council’s own website.
Not in Braintree?
Environmental Health in the South of England
- Environmental Health in BrecklandBreckland Council
- Environmental Health in BrentwoodBrentwood Borough Council
- Environmental Health in Brighton & HoveBrighton & Hove City Council
- Environmental Health in BristolBristol City Council
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.