Independent · not part of Fenland District Council
Environmental Health in Fenland: reporting a housing problem
Who Fenland District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: fenland.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Fenland helps
Fenland District Council deals with poor conditions in rented homes through its housing standards service. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants should contact their housing association to make a complaint. What to do.
From fenland.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Fenland District Council says: report problems to your landlord or letting agent in writing first and give them a reasonable time to act.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
The council assesses cases so the most urgent matters are given priority.
From fenland.gov.uk/article/14241/Complain-about-the-condition… and fenland.gov.uk/housingcomplaints, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Fenland
Housing association tenants should contact their housing association to make a complaint. Start with your housing association’s repairs and complaints process.
Housing associations in Fenland
30 housing associations own 6,319 social homes in Fenland. The largest:
- Clarion Housing repairs3,985 homes
- Accent Housing repairs510 homes
- Amplius repairs454 homes
- Sanctuary Housing repairs332 homes
- Cambridge Housing Society repairs205 homes
- Muir Group Housing Association repairs123 homes
- Home Group repairs106 homes
- Places for People repairs69 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Fenland on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Fenland
In Fenland, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Fenland: questions
How do I report a housing problem to environmental health in Fenland?
Use online form: complain about the condition of your private rented home at fenland.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Fenland contact environmental health?
Housing association tenants should contact their housing association to make a complaint.
Do I have to tell my landlord before contacting environmental health in Fenland?
Yes. Fenland District Council says: report problems to your landlord or letting agent in writing first and give them a reasonable time to act.
Which housing associations own homes in Fenland?
30 housing associations own 6,319 social homes in Fenland, according to the Regulator of Social Housing (March 2025). The largest are Clarion Housing (3,985), Accent Housing (510), Amplius (454), Sanctuary Housing (332) and Cambridge Housing Society (205).
Is Report Repair part of Fenland District Council?
No. Report Repair is independent and not part of Fenland District Council. The contact details here are from Fenland District Council’s own website.
Not in Fenland?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in Folkestone and HytheFolkestone and Hythe District Council
- Environmental Health in Forest of DeanForest of Dean District Council
- Environmental Health in GloucesterGloucester City Council
- Environmental Health in GosportGosport Borough Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.