Independent · not part of Gloucester City Council
Environmental Health in Gloucester: reporting a housing problem
Who Gloucester City Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: gloucester.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Gloucester helps
Gloucester City Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Gloucester City Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From gloucester.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Gloucester City Council says: speak to your landlord first.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
The council links to a government tool that shows private tenants how to get repairs done.
From gloucester.gov.uk/housing/private-housing/report-poor-hou…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Gloucester
Gloucester City Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Gloucester
36 housing associations own 9,552 social homes in Gloucester. The largest:
- Gloucester City Homes repairs4,577 homes
- The Guinness Partnership repairs1,489 homes
- GreenSquareAccord repairs718 homes
- Rooftop Housing Group repairs522 homes
- Bromford Flagship repairs388 homes
- Merlin Housing Society305 homes
- Anchor repairs144 homes
- The Gloucester Charities Trust137 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Gloucester on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Gloucester
In Gloucester, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Gloucester: questions
What is the Gloucester environmental health number for housing problems?
The council’s housing standards service at Gloucester City Council is on 01452 396 396 (Council customer services), or email heretohelp@gloucester.gov.uk. You can also use report poor housing page (phone and email) at gloucester.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Gloucester contact environmental health?
Gloucester City Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Gloucester?
Yes. Gloucester City Council says: speak to your landlord first.
Which housing associations own homes in Gloucester?
36 housing associations own 9,552 social homes in Gloucester, according to the Regulator of Social Housing (March 2025). The largest are Gloucester City Homes (4,577), The Guinness Partnership (1,489), GreenSquareAccord (718), Rooftop Housing Group (522) and Bromford Flagship (388).
Is Report Repair part of Gloucester City Council?
No. Report Repair is independent and not part of Gloucester City Council. The contact details here are from Gloucester City Council’s own website.
Not in Gloucester?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in GosportGosport Borough Council
- Environmental Health in GraveshamGravesham Borough Council
- Environmental Health in GuildfordGuildford Borough Council
- Environmental Health in HarlowHarlow Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.