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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Hyndburn Borough Council

Environmental Health in Hyndburn: reporting a housing problem

Who Hyndburn Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: hyndburnbc.gov.uk

Get the right helpHyndburn

Who is your landlord?

A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Housing Standards Team

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Hyndburn helps

Hyndburn Borough Council deals with poor conditions in rented homes through its Housing Standards Team. It’s for private tenants. Housing association tenants are sent to their landlord.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsLandlord first

Housing association tenants should contact their landlord first and complain through its website if unhappy with the response. What to do.

From hyndburnbc.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Standards Team

  1. 01Tell your landlord first. Hyndburn Borough Council says: you must speak to your landlord or agent in writing first and follow the council's steps before reporting.
  2. 02If it isn’t fixed, contact the council. The Housing Standards Team’s details are below.
Contact Hyndburn Borough CouncilPrivate tenants
OnlineReport a repair problem with your landlord onlinehyndburnbc.gov.uk
Phone01254 388 111
Emailhousingstandards@hyndburnbc.gov.uk
Keep a note of the date you contact the council, and any reference.

For an urgent problem, such as a leak near electrics or a flood, phone the council for advice.

From hyndburnbc.gov.uk/housing-and-regeneration-in-hyndburn/pr…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Hyndburn

Housing association tenants should contact their landlord first and complain through its website if unhappy with the response. Start with your housing association’s repairs and complaints process.

Housing associations in Hyndburn

27 housing associations own 5,223 social homes in Hyndburn. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Hyndburn on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Hyndburn

In Hyndburn, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Hyndburn: questions

What is the Hyndburn environmental health number for housing problems?

The Housing Standards Team at Hyndburn Borough Council is on 01254 388 111, or email housingstandards@hyndburnbc.gov.uk. You can also use report a repair problem with your landlord online at hyndburnbc.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.

Can housing association tenants in Hyndburn contact environmental health?

Housing association tenants should contact their landlord first and complain through its website if unhappy with the response.

Do I have to tell my landlord before contacting environmental health in Hyndburn?

Yes. Hyndburn Borough Council says: you must speak to your landlord or agent in writing first and follow the council's steps before reporting.

Which housing associations own homes in Hyndburn?

27 housing associations own 5,223 social homes in Hyndburn, according to the Regulator of Social Housing (March 2025). The largest are Onward Homes (3,308), Your Housing Group (496), Accent Housing (474), Great Places (189) and Anchor (149).

Is Report Repair part of Hyndburn Borough Council?

No. Report Repair is independent and not part of Hyndburn Borough Council. The contact details here are from Hyndburn Borough Council’s own website.

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Environmental Health in the North of England

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