Independent · not part of Leeds City Council
Environmental Health in Leeds: reporting a housing problem
Who Leeds City Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: leeds.gov.uk
Who it helps
Who Environmental Health in Leeds helps
Leeds City Council deals with poor conditions in rented homes through its Private Rented Housing team. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Leeds City Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From leeds.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Rented Housing team
- 01Tell your landlord first. Leeds City Council says: tell your landlord about the repair in writing first, and contact the team if they do not respond properly or fail to make repairs.
- 02If it isn’t fixed, contact the council. The Private Rented Housing team’s details are below.
Damage or pests caused by a neighbouring property have a separate online form.
From leeds.gov.uk/housing/help-for-private-tenants, checked 12 October 2026.
Council tenants
If you rent from Leeds City Council
Leeds City Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 0800 188 4000, or online. Leeds repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply aimed for within 10 working days of that. How to complain
- Then
Housing Ombudsman
Free, once Leeds City Council’s complaints process is finished.
of the Ombudsman’s findings about Leeds City Council in 2024/25 were maladministration.
of Leeds City Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; leeds.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Leeds City Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Leeds
Leeds City Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Leeds
63 housing associations own 20,836 social homes in Leeds. The largest:
- Leeds Federated Housing Association repairs3,759 homes
- Yorkshire Housing repairs2,226 homes
- Connect Housing repairs2,097 homes
- 54 North Homes1,519 homes
- Unity Housing Association repairs1,327 homes
- Places for People repairs1,301 homes
- Sanctuary Housing repairs1,012 homes
- Anchor repairs1,010 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Leeds on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Leeds
In Leeds, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Leeds: questions
What is the Leeds environmental health number for housing problems?
The Private Rented Housing team at Leeds City Council is on 0113 378 4699 (9am to 5pm, Monday to Friday), or email prs.housing@leeds.gov.uk. You can also use private tenants page (phone and email) at leeds.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Leeds City Council to environmental health?
No. Leeds City Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0800 188 4000, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Leeds contact environmental health?
Leeds City Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Leeds?
Yes. Leeds City Council says: tell your landlord about the repair in writing first, and contact the team if they do not respond properly or fail to make repairs.
Which housing associations own homes in Leeds?
63 housing associations own 20,836 social homes in Leeds, according to the Regulator of Social Housing (March 2025). The largest are Leeds Federated Housing Association (3,759), Yorkshire Housing (2,226), Connect Housing (2,097), 54 North Homes (1,519), Unity Housing Association (1,327).
Is Report Repair part of Leeds City Council?
No. Report Repair is independent and not part of Leeds City Council. The contact details here are from Leeds City Council’s own website.
Not in Leeds?
Environmental Health in the North of England
- Environmental Health in BradfordBradford Council
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in MiddlesbroughMiddlesbrough Council
- Environmental Health in NewcastleNewcastle City Council
- Environmental Health in SunderlandSunderland City Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.