Independent · not part of Middlesbrough Council

Environmental Health in Middlesbrough: reporting a housing problem

Who Middlesbrough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: middlesbrough.gov.uk

Get the right helpMiddlesbrough

Who it helps

Who Environmental Health in Middlesbrough helps

Middlesbrough Council deals with poor conditions in rented homes through its Private Sector Housing team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Housing association tenants should use their provider's complaints procedure before reporting to the council. What to do.

From middlesbrough.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing team

  1. 01Tell your landlord first. Middlesbrough Council says: tell your landlord about the problems in writing first and give them time to respond.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing team’s details are below.
Contact Middlesbrough CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

Problems that only affect appearance, such as paintwork quality, can't be reported.

From middlesbrough.gov.uk/housing/problems-with-rented-housing, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Middlesbrough

Housing association tenants should use their provider's complaints procedure before reporting to the council. Start with your housing association’s repairs and complaints process.

Housing associations in Middlesbrough

30 housing associations own 15,372 social homes in Middlesbrough. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Middlesbrough on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Middlesbrough

In Middlesbrough, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Middlesbrough: questions

How do I report a housing problem to environmental health in Middlesbrough?

Use private tenants page (report online with Report It) at middlesbrough.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Middlesbrough contact environmental health?

Housing association tenants should use their provider's complaints procedure before reporting to the council.

Do I have to tell my landlord before contacting environmental health in Middlesbrough?

Yes. Middlesbrough Council says: tell your landlord about the problems in writing first and give them time to respond.

Which housing associations own homes in Middlesbrough?

30 housing associations own 15,372 social homes in Middlesbrough, according to the Regulator of Social Housing (March 2025). The largest are Thirteen (11,653), North Star Housing Group (941), Home Group (890), Accent Housing (490) and Places for People (250).

Is Report Repair part of Middlesbrough Council?

No. Report Repair is independent and not part of Middlesbrough Council. The contact details here are from Middlesbrough Council’s own website.

Not in Middlesbrough?

Environmental Health in the North of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim