Independent · not part of North Tyneside Council
Environmental Health in North Tyneside: reporting a housing problem
Who North Tyneside Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: northtyneside.gov.uk
Who it helps
Who Environmental Health in North Tyneside helps
North Tyneside Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
North Tyneside Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From northtyneside.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. North Tyneside Council says: if you have told your landlord and no action has been taken, report your concerns to the council.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
From northtyneside.gov.uk/housing/private-sector-housing/advic…, checked 12 October 2026.
Council tenants
If you rent from North Tyneside Council
North Tyneside Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 0345 200 0102. North Tyneside repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. It should reply within 10 working days.
- Then
Housing Ombudsman
Free, once North Tyneside Council’s complaints process is finished.
of the Ombudsman’s findings about North Tyneside Council in 2024/25 were maladministration.
of North Tyneside Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; northtyneside.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to North Tyneside Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in North Tyneside
North Tyneside Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in North Tyneside
34 housing associations own 7,079 social homes in North Tyneside. The largest:
- Karbon Homes repairs1,696 homes
- Home Group repairs1,554 homes
- Bernicia repairs959 homes
- Anchor repairs744 homes
- Places for People repairs686 homes
- Riverside repairs637 homes
- Housing 21 repairs206 homes
- Square Building Trust115 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in North Tyneside on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in North Tyneside
In North Tyneside, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in North Tyneside: questions
What is the North Tyneside environmental health number for housing problems?
The council’s housing standards service at North Tyneside Council is on 0191 643 6100. You can also use damp and mould advice page for private tenants (phone) at northtyneside.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report North Tyneside Council to environmental health?
No. North Tyneside Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0345 200 0102, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in North Tyneside contact environmental health?
North Tyneside Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in North Tyneside?
Yes. North Tyneside Council says: if you have told your landlord and no action has been taken, report your concerns to the council.
Which housing associations own homes in North Tyneside?
34 housing associations own 7,079 social homes in North Tyneside, according to the Regulator of Social Housing (March 2025). The largest are Karbon Homes (1,696), Home Group (1,554), Bernicia (959), Anchor (744) and Places for People (686).
Is Report Repair part of North Tyneside Council?
No. Report Repair is independent and not part of North Tyneside Council. The contact details here are from North Tyneside Council’s own website.
Not in North Tyneside?
Environmental Health in the North of England
- Environmental Health in County DurhamDurham County Council
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- Environmental Health in ManchesterManchester City Council
- Environmental Health in North YorkshireNorth Yorkshire Council
- Environmental Health in NorthumberlandNorthumberland County Council
- Environmental Health in OldhamOldham Council
- Environmental Health in PendlePendle Borough Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.