Independent · not part of Oldham Council
Environmental Health in Oldham: reporting a housing problem
Who Oldham Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: oldham.gov.uk
Who is your landlord?
Oldham CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Environmental Health TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Oldham helps
Oldham Council deals with poor conditions in rented homes through its Environmental Health Team. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants are sent to their own landlord to report a housing problem. What to do.
The council can’t take action against itself. What to do instead.
From oldham.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Health Team
- 01Tell your landlord first. Oldham Council says: contact your landlord in the first instance, give them time to carry out repairs, and keep a record of when you contacted them.
- 02If it isn’t fixed, contact the council. The Environmental Health Team’s details are below.
From oldham.gov.uk/info/200236/environmental_health/2920/landl…, oldham.gov.uk/info/200236/environmental_health/156/repair… and oldham.gov.uk/info/100007/housing/1970/report_a_housing_p…, checked 12 October 2026.
Council tenants
If you rent from Oldham Council
Oldham Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 0800 032 1215. Oldham Council repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply aimed for within 10 working days.
- Then
Housing Ombudsman
Free, once Oldham Council’s complaints process is finished.
of Oldham Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; oldham.gov.uk; tenant satisfaction measures 2024/25.
Reported it to Oldham Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Oldham
Housing association tenants are sent to their own landlord to report a housing problem. Start with your housing association’s repairs and complaints process.
Housing associations in Oldham
22 housing associations own 19,164 social homes in Oldham. The largest:
- First Choice Homes Oldham repairs11,356 homes
- Great Places repairs1,547 homes
- Regenda Homes repairs1,384 homes
- The Guinness Partnership repairs1,159 homes
- Onward Homes repairs1,146 homes
- ForHousing repairs900 homes
- Jigsaw Homes repairs603 homes
- Places for People repairs507 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Oldham on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Oldham
In Oldham, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Oldham: questions
What is the Oldham environmental health number for housing problems?
The Environmental Health Team at Oldham Council is on 0161 770 2244, or email ENVhealth@oldham.gov.uk. You can also use landlord not repairing your home (contact Environmental Health) at oldham.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can I report Oldham Council to environmental health?
No. Oldham Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0800 032 1215, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Oldham contact environmental health?
Housing association tenants are sent to their own landlord to report a housing problem.
Do I have to tell my landlord before contacting environmental health in Oldham?
Yes. Oldham Council says: contact your landlord in the first instance, give them time to carry out repairs, and keep a record of when you contacted them.
Which housing associations own homes in Oldham?
22 housing associations own 19,164 social homes in Oldham, according to the Regulator of Social Housing (March 2025). The largest are First Choice Homes Oldham (11,356), Great Places (1,547), Regenda Homes (1,384), The Guinness Partnership (1,159), Onward Homes (1,146).
Is Report Repair part of Oldham Council?
No. Report Repair is independent and not part of Oldham Council. The contact details here are from Oldham Council’s own website.
Not in Oldham?
Environmental Health in the North of England
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in PendlePendle Borough Council
- Environmental Health in PrestonPreston City Council
- Environmental Health in Redcar and ClevelandRedcar and Cleveland Borough Council
- Environmental Health in RochdaleRochdale Borough Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.