Independent · not part of Redcar and Cleveland Borough Council
Environmental Health in Redcar and Cleveland: reporting a housing problem
Who Redcar and Cleveland Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: redcar-cleveland.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the North East Public Protection Partnership (NEPPP)Free to check · About 2 minutes
Who it helps
Who Environmental Health in Redcar and Cleveland helps
Redcar and Cleveland Borough Council deals with poor conditions in rented homes through its North East Public Protection Partnership (NEPPP). It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants should report their issues to their housing association first. What to do.
From redcar-cleveland.gov.uk, checked 12 October 2026.
Private tenants
Contacting the North East Public Protection Partnership (NEPPP)
- 01Tell your landlord first. Redcar and Cleveland Borough Council says: report the problem to your landlord first and confirm they have not responded in a reasonable time or have not fixed it.
- 02If it isn’t fixed, contact the council. The North East Public Protection Partnership (NEPPP)’s details are below.
The council does not deal with problems that only affect appearance, such as the quality of paintwork.
From redcar-cleveland.gov.uk/housing/housing-standards/housing…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Redcar and Cleveland
Housing association tenants should report their issues to their housing association first. Start with your housing association’s repairs and complaints process.
Housing associations in Redcar and Cleveland
28 housing associations own 13,349 social homes in Redcar and Cleveland. The largest:
- Beyond Housing repairs10,404 homes
- Thirteen repairs1,250 homes
- Accent Housing repairs396 homes
- Home Group repairs359 homes
- Anchor repairs235 homes
- Karbon Homes repairs184 homes
- North Star Housing Group repairs137 homes
- Housing 21 repairs83 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Redcar and Cleveland on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Redcar and Cleveland
In Redcar and Cleveland, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Redcar and Cleveland: questions
How do I report a housing problem to environmental health in Redcar and Cleveland?
Use housing issues and standards (report disrepair online) at redcar-cleveland.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Redcar and Cleveland contact environmental health?
Housing association tenants should report their issues to their housing association first.
Do I have to tell my landlord before contacting environmental health in Redcar and Cleveland?
Yes. Redcar and Cleveland Borough Council says: report the problem to your landlord first and confirm they have not responded in a reasonable time or have not fixed it.
Which housing associations own homes in Redcar and Cleveland?
28 housing associations own 13,349 social homes in Redcar and Cleveland, according to the Regulator of Social Housing (March 2025). The largest are Beyond Housing (10,404), Thirteen (1,250), Accent Housing (396), Home Group (359) and Anchor (235).
Is Report Repair part of Redcar and Cleveland Borough Council?
No. Report Repair is independent and not part of Redcar and Cleveland Borough Council. The contact details here are from Redcar and Cleveland Borough Council’s own website.
Not in Redcar and Cleveland?
Environmental Health in the North of England
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in RochdaleRochdale Borough Council
- Environmental Health in RossendaleRossendale Borough Council
- Environmental Health in RotherhamRotherham Council
- Environmental Health in SalfordSalford City Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.