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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Rotherham Council

Environmental Health in Rotherham: reporting a housing problem

Who Rotherham Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: rotherham.gov.uk

Get the right helpRotherham

Who is your landlord?

Rotherham CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Community Protection Team

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Rotherham helps

Rotherham Council deals with poor conditions in rented homes through its Community Protection Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Rotherham Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From rotherham.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Community Protection Team

  1. 01Tell your landlord first. Rotherham Council says: speak to your landlord about the problem first.
  2. 02If it isn’t fixed, contact the council. The Community Protection Team’s details are below.
Contact Rotherham CouncilPrivate tenants
OnlineReport a private rented housing problem onlinerotherham.gov.uk
Keep a note of the date you contact the council, and any reference.

From rotherham.gov.uk/private-housing/information-for-private-…, checked 12 October 2026.

Council tenants

If you rent from Rotherham Council

Rotherham Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01709 336009, or online. Rotherham repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 3 working days, with a reply within 10 working days of that. How to complain

  3. Then

    Housing Ombudsman

    Free, once Rotherham Council’s complaints process is finished.

Ombudsman86%

of the Ombudsman’s findings about Rotherham Council in 2024/25 were maladministration.

Happy with repairs79%

of Rotherham Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; rotherham.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Rotherham Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Rotherham

Rotherham Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Rotherham

29 housing associations own 5,648 social homes in Rotherham. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Rotherham on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Rotherham

In Rotherham, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Rotherham: questions

How do I report a housing problem to environmental health in Rotherham?

Use report a private rented housing problem online at rotherham.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Rotherham Council to environmental health?

No. Rotherham Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01709 336009, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Rotherham contact environmental health?

Rotherham Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Rotherham?

Yes. Rotherham Council says: speak to your landlord about the problem first.

Which housing associations own homes in Rotherham?

29 housing associations own 5,648 social homes in Rotherham, according to the Regulator of Social Housing (March 2025). The largest are South Yorkshire Housing Association (1,202), Sanctuary Housing (803), The Guinness Partnership (760), Together Housing (568) and Great Places (503).

Is Report Repair part of Rotherham Council?

No. Report Repair is independent and not part of Rotherham Council. The contact details here are from Rotherham Council’s own website.

Not in Rotherham?

Environmental Health in the North of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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