Independent · not part of Sheffield City Council
Environmental Health in Sheffield: reporting a housing problem
Who Sheffield City Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: sheffield.gov.uk
Who it helps
Who Environmental Health in Sheffield helps
Sheffield City Council deals with poor conditions in rented homes through its Private Housing Standards. It helps private tenants, and Sheffield City Council says housing association tenants can use it too.
Tell your landlord first, then contact the council. How.
Sheffield City Council says housing association tenants can use it. What to do.
The council can’t take action against itself. What to do instead.
From sheffield.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Housing Standards
- 01Tell your landlord first. Sheffield City Council says: write to your landlord first, and allow 7 to 10 working days for them to respond.
- 02If it isn’t fixed, contact the council. The Private Housing Standards’s details are below.
From sheffield.gov.uk/housing/repairs-to-rented-homes, checked 12 October 2026.
Council tenants
If you rent from Sheffield City Council
Sheffield City Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 0114 273 5555, or online. Sheffield repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that. How to complain
- Then
Housing Ombudsman
Free, once Sheffield City Council’s complaints process is finished.
of the Ombudsman’s findings about Sheffield City Council in 2024/25 were maladministration.
of Sheffield City Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; sheffield.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Sheffield City Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Sheffield
Sheffield City Council says housing association tenants can use it. Most still start with their housing association’s repairs and complaints process.
Housing associations in Sheffield
43 housing associations own 18,452 social homes in Sheffield. The largest:
- Sanctuary Housing repairs3,000 homes
- Places for People repairs2,634 homes
- The Guinness Partnership repairs2,355 homes
- Great Places repairs2,155 homes
- South Yorkshire Housing Association repairs2,009 homes
- Together Housing repairs1,952 homes
- Acis Group repairs1,114 homes
- Arches Housing repairs943 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Sheffield on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Sheffield
In Sheffield, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Sheffield: questions
What is the Sheffield environmental health number for housing problems?
The Private Housing Standards at Sheffield City Council is on 0114 273 4680. You can also use report disrepair in a private rented property online at sheffield.gov.uk. It helps private tenants, and Sheffield City Council says housing association tenants can use it too.
Can I report Sheffield City Council to environmental health?
No. Sheffield City Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0114 273 5555, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Sheffield contact environmental health?
Sheffield City Council says housing association tenants can use it.
Do I have to tell my landlord before contacting environmental health in Sheffield?
Yes. Sheffield City Council says: write to your landlord first, and allow 7 to 10 working days for them to respond.
Which housing associations own homes in Sheffield?
43 housing associations own 18,452 social homes in Sheffield, according to the Regulator of Social Housing (March 2025). The largest are Sanctuary Housing (3,000), Places for People (2,634), The Guinness Partnership (2,355), Great Places (2,155), South Yorkshire Housing Association (2,009).
Is Report Repair part of Sheffield City Council?
No. Report Repair is independent and not part of Sheffield City Council. The contact details here are from Sheffield City Council’s own website.
Not in Sheffield?
Environmental Health in the North of England
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in South RibbleSouth Ribble Borough Council
- Environmental Health in South TynesideSouth Tyneside Council
- Environmental Health in St HelensSt Helens Borough Council
- Environmental Health in StockportStockport Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.