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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Stockport Council

Environmental Health in Stockport: reporting a housing problem

Who Stockport Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: stockport.gov.uk

Get the right helpStockport

Who is your landlord?

Stockport CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards service

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Stockport helps

Stockport Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Stockport Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From stockport.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Stockport Council says: write to your landlord first and wait 14 days before reporting to the council.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact Stockport CouncilPrivate tenants
OnlineReport disrepair for private rented property onlineforms.stockport.gov.uk
Keep a note of the date you contact the council, and any reference.

From stockport.gov.uk/start/report-disrepair-for-private-rente…, checked 12 October 2026.

Council tenants

If you rent from Stockport Council

Stockport Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 0161 217 6016, or online. Stockport repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that. How to complain

  3. Then

    Housing Ombudsman

    Free, once Stockport Council’s complaints process is finished.

Ombudsman41%

of the Ombudsman’s findings about Stockport Council in 2024/25 were maladministration.

Happy with repairs82%

of Stockport Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; stockporthomes.org; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Stockport Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Stockport

Stockport Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Stockport

31 housing associations own 8,028 social homes in Stockport. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Stockport on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Stockport

In Stockport, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Stockport: questions

How do I report a housing problem to environmental health in Stockport?

Use report disrepair for private rented property online at forms.stockport.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Stockport Council to environmental health?

No. Stockport Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0161 217 6016, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Stockport contact environmental health?

Stockport Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Stockport?

Yes. Stockport Council says: write to your landlord first and wait 14 days before reporting to the council.

Which housing associations own homes in Stockport?

31 housing associations own 8,028 social homes in Stockport, according to the Regulator of Social Housing (March 2025). The largest are Great Places (1,670), The Guinness Partnership (1,206), MSV Housing (1,163), Your Housing Group (1,007) and Onward Homes (847).

Is Report Repair part of Stockport Council?

No. Report Repair is independent and not part of Stockport Council. The contact details here are from Stockport Council’s own website.

Not in Stockport?

Environmental Health in the North of England

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Council or housing association repair still not fixed?

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