Independent · not part of South Ribble Borough Council
Environmental Health in South Ribble: reporting a housing problem
Who South Ribble Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: southribble.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in South Ribble helps
South Ribble Borough Council deals with poor conditions in rented homes through its housing standards service. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants should contact their landlord directly to order repairs. What to do.
From southribble.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. South Ribble Borough Council says: contact your landlord or letting agent first; if they take no action, email the council.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
From southribble.gov.uk/environmental-health/housing-standards/3, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in South Ribble
Housing association tenants should contact their landlord directly to order repairs. Start with your housing association’s repairs and complaints process.
Housing associations in South Ribble
26 housing associations own 6,096 social homes in South Ribble. The largest:
- Progress Housing Group repairs3,763 homes
- Accent Housing repairs660 homes
- Onward Homes repairs382 homes
- Your Housing Group repairs342 homes
- Great Places repairs274 homes
- Together Housing repairs152 homes
- Places for People repairs122 homes
- Jigsaw Homes repairs112 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in South Ribble on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in South Ribble
In South Ribble, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in South Ribble: questions
What is the South Ribble environmental health number for housing problems?
The council’s housing standards service at South Ribble Borough Council: email info@southribble.gov.uk. You can also use private tenants page (email) at southribble.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in South Ribble contact environmental health?
Housing association tenants should contact their landlord directly to order repairs.
Do I have to tell my landlord before contacting environmental health in South Ribble?
Yes. South Ribble Borough Council says: contact your landlord or letting agent first; if they take no action, email the council.
Which housing associations own homes in South Ribble?
26 housing associations own 6,096 social homes in South Ribble, according to the Regulator of Social Housing (March 2025). The largest are Progress Housing Group (3,763), Accent Housing (660), Onward Homes (382), Your Housing Group (342) and Great Places (274).
Is Report Repair part of South Ribble Borough Council?
No. Report Repair is independent and not part of South Ribble Borough Council. The contact details here are from South Ribble Borough Council’s own website.
Not in South Ribble?
Environmental Health in the North of England
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in South TynesideSouth Tyneside Council
- Environmental Health in St HelensSt Helens Borough Council
- Environmental Health in StockportStockport Council
- Environmental Health in Stockton-on-TeesStockton-on-Tees Borough Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.