Independent · not part of Pendle Borough Council

Environmental Health in Pendle: reporting a housing problem

Who Pendle Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: pendle.gov.uk

Get the right helpPendle

Who it helps

Who Environmental Health in Pendle helps

Pendle Borough Council deals with poor conditions in rented homes through its housing standards service. Its pages don’t say which tenants it’s for.

Private tenantsNot stated

Contact the council if your landlord doesn’t fix it. How.

Housing association tenantsNot covered

Pendle Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact Pendle Borough CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

The council uses photographic evidence sent with the form to prioritise complaints.

From pendle.gov.uk/xfp/form/359, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Pendle

Pendle Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Pendle

27 housing associations own 4,890 social homes in Pendle. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Pendle on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Pendle

In Pendle, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Pendle: questions

How do I report a housing problem to environmental health in Pendle?

Use report a rented property in disrepair online at pendle.gov.uk. Its pages don’t say which tenants it’s for.

Can housing association tenants in Pendle contact environmental health?

Pendle Borough Council’s pages are written for private tenants and don’t mention housing association homes.

Which housing associations own homes in Pendle?

27 housing associations own 4,890 social homes in Pendle, according to the Regulator of Social Housing (March 2025). The largest are Together Housing (3,388), Accent Housing (384), Great Places (196), Anchor (146) and Calico Homes (129).

Is Report Repair part of Pendle Borough Council?

No. Report Repair is independent and not part of Pendle Borough Council. The contact details here are from Pendle Borough Council’s own website.

Not in Pendle?

Environmental Health in the North of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim