Independent · not part of Mole Valley District Council
Environmental Health in Mole Valley: reporting a housing problem
Who Mole Valley District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: molevalley.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Mole Valley helps
Mole Valley District Council deals with poor conditions in rented homes through its housing standards service. Its pages don’t say which tenants it’s for.
Tell your landlord first, then contact the council. How.
Mole Valley District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From molevalley.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Mole Valley District Council says: contact your landlord about repairs first; contact the council if your landlord does not arrange them.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
From molevalley.gov.uk/housing-repairs-to-your-rented-home, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Mole Valley
Mole Valley District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Mole Valley
27 housing associations own 4,711 social homes in Mole Valley. The largest:
- Clarion Housing repairs3,619 homes
- Mount Green Housing Association450 homes
- Southern Housing repairs104 homes
- A2Dominion repairs99 homes
- Metropolitan Thames Valley Housing repairs70 homes
- The Grange Centre for People with Disabilities62 homes
- Transform Housing & Support61 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Mole Valley on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Mole Valley
In Mole Valley, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Mole Valley: questions
How do I report a housing problem to environmental health in Mole Valley?
Use report housing disrepair (online form) at molevalley-self.achieveservice.com. Its pages don’t say which tenants it’s for.
Can housing association tenants in Mole Valley contact environmental health?
Mole Valley District Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Mole Valley?
Yes. Mole Valley District Council says: contact your landlord about repairs first; contact the council if your landlord does not arrange them.
Which housing associations own homes in Mole Valley?
27 housing associations own 4,711 social homes in Mole Valley, according to the Regulator of Social Housing (March 2025). The largest are Clarion Housing (3,619), Mount Green Housing Association (450), Southern Housing (104), A2Dominion (99) and Metropolitan Thames Valley Housing (70).
Is Report Repair part of Mole Valley District Council?
No. Report Repair is independent and not part of Mole Valley District Council. The contact details here are from Mole Valley District Council’s own website.
Not in Mole Valley?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in New ForestNew Forest District Council
- Environmental Health in North DevonNorth Devon Council
- Environmental Health in North HertfordshireNorth Herts Council
- Environmental Health in North NorfolkNorth Norfolk District Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.