Independent · not part of North Devon Council
Environmental Health in North Devon: reporting a housing problem
Who North Devon Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: northdevon.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in North Devon helps
North Devon Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
North Devon Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From northdevon.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. North Devon Council says: always speak to your landlord first and only contact the council if that does not work.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
From northdevon.gov.uk/housing/private-rented-housing/report-p…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in North Devon
North Devon Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in North Devon
23 housing associations own 5,568 social homes in North Devon. The largest:
- North Devon Homes repairs3,325 homes
- LiveWest repairs1,085 homes
- Sanctuary Housing repairs381 homes
- Aster Group repairs155 homes
- Synergy Housing117 homes
- Hastoe repairs116 homes
- Heylo Housing Registered Provider85 homes
- L&G Affordable Homes repairs71 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in North Devon on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in North Devon
In North Devon, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in North Devon: questions
How do I report a housing problem to environmental health in North Devon?
Use report poor housing conditions in a private rented home at northdevon.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in North Devon contact environmental health?
North Devon Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in North Devon?
Yes. North Devon Council says: always speak to your landlord first and only contact the council if that does not work.
Which housing associations own homes in North Devon?
23 housing associations own 5,568 social homes in North Devon, according to the Regulator of Social Housing (March 2025). The largest are North Devon Homes (3,325), LiveWest (1,085), Sanctuary Housing (381), Aster Group (155) and Synergy Housing (117).
Is Report Repair part of North Devon Council?
No. Report Repair is independent and not part of North Devon Council. The contact details here are from North Devon Council’s own website.
Not in North Devon?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in North HertfordshireNorth Herts Council
- Environmental Health in North NorfolkNorth Norfolk District Council
- Environmental Health in North SomersetNorth Somerset Council
- Environmental Health in NorwichNorwich City Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.