Independent · not part of North Somerset Council
Environmental Health in North Somerset: reporting a housing problem
Who North Somerset Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: n-somerset.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Rented HousingFree to check · About 2 minutes
Who it helps
Who Environmental Health in North Somerset helps
North Somerset Council deals with poor conditions in rented homes through its Private Rented Housing. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
North Somerset Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From n-somerset.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Rented Housing
- 01Tell your landlord first. North Somerset Council says: contact your landlord about the problem and allow a reasonable amount of time for it to be resolved.
- 02If it isn’t fixed, contact the council. The Private Rented Housing’s details are below.
A separate online rogue landlords form lets you report concerns about rented property anonymously.
From n-somerset.gov.uk/my-services/housing/help-if-you-rent-or…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in North Somerset
North Somerset Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in North Somerset
44 housing associations own 11,183 social homes in North Somerset. The largest:
- Alliance Homes repairs6,782 homes
- LiveWest repairs1,662 homes
- Curo repairs639 homes
- Stonewater repairs367 homes
- Anchor repairs287 homes
- Sovereign Network Group repairs238 homes
- Housing 21 repairs156 homes
- The Guinness Partnership repairs112 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in North Somerset on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in North Somerset
In North Somerset, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in North Somerset: questions
What is the North Somerset environmental health number for housing problems?
The Private Rented Housing at North Somerset Council is on 01934 426 885, or email privaterented.housing@n-somerset.gov.uk. You can also use help for tenants (phone and email) at n-somerset.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in North Somerset contact environmental health?
North Somerset Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in North Somerset?
Yes. North Somerset Council says: contact your landlord about the problem and allow a reasonable amount of time for it to be resolved.
Which housing associations own homes in North Somerset?
44 housing associations own 11,183 social homes in North Somerset, according to the Regulator of Social Housing (March 2025). The largest are Alliance Homes (6,782), LiveWest (1,662), Curo (639), Stonewater (367) and Anchor (287).
Is Report Repair part of North Somerset Council?
No. Report Repair is independent and not part of North Somerset Council. The contact details here are from North Somerset Council’s own website.
Not in North Somerset?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in NorwichNorwich City Council
- Environmental Health in OxfordOxford City Council
- Environmental Health in PeterboroughPeterborough City Council
- Environmental Health in PlymouthPlymouth City Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.