Independent · not part of Rushmoor Borough Council
Environmental Health in Rushmoor: reporting a housing problem
Who Rushmoor Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: rushmoor.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private sector housingFree to check · About 2 minutes
Who it helps
Who Environmental Health in Rushmoor helps
Rushmoor Borough Council deals with poor conditions in rented homes through its Private sector housing. Its pages don’t say which tenants it’s for.
Tell your landlord first, then contact the council. How.
Rushmoor Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From rushmoor.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private sector housing
- 01Tell your landlord first. Rushmoor Borough Council says: report the problem to your landlord in writing first, by text, email or letter, and keep a copy.
- 02If it isn’t fixed, contact the council. The Private sector housing’s details are below.
From rushmoor.gov.uk/housing-benefits-and-support/housing-prob…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Rushmoor
Rushmoor Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Rushmoor
32 housing associations own 7,749 social homes in Rushmoor. The largest:
- Vivid repairs4,956 homes
- Metropolitan Thames Valley Housing repairs570 homes
- Grainger Trust repairs485 homes
- Southern Housing repairs333 homes
- A2Dominion repairs254 homes
- Sanctuary Housing repairs159 homes
- Accent Housing repairs127 homes
- Anchor repairs111 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Rushmoor on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Rushmoor
In Rushmoor, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Rushmoor: questions
What is the Rushmoor environmental health number for housing problems?
The Private sector housing at Rushmoor Borough Council is on 01252 398 980, or email privatehousing@rushmoor.gov.uk. You can also use report a problem with getting repairs done to your rented home at rushmoor.gov.uk. Its pages don’t say which tenants it’s for.
Can housing association tenants in Rushmoor contact environmental health?
Rushmoor Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Rushmoor?
Yes. Rushmoor Borough Council says: report the problem to your landlord in writing first, by text, email or letter, and keep a copy.
Which housing associations own homes in Rushmoor?
32 housing associations own 7,749 social homes in Rushmoor, according to the Regulator of Social Housing (March 2025). The largest are Vivid (4,956), Metropolitan Thames Valley Housing (570), Grainger Trust (485), Southern Housing (333) and A2Dominion (254).
Is Report Repair part of Rushmoor Borough Council?
No. Report Repair is independent and not part of Rushmoor Borough Council. The contact details here are from Rushmoor Borough Council’s own website.
Not in Rushmoor?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in DorsetDorset Council
- Environmental Health in SevenoaksSevenoaks District Council
- Environmental Health in SloughSlough Borough Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in South CambridgeshireSouth Cambridgeshire District Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.