Independent · not part of Slough Borough Council
Environmental Health in Slough: reporting a housing problem
Who Slough Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: slough.gov.uk
Who it helps
Who Environmental Health in Slough helps
Slough Borough Council deals with poor conditions in rented homes through its Housing Regulation team. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Slough Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From slough.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Housing Regulation team
- 01Tell your landlord first. Slough Borough Council says: tell your landlord about the problem in writing first and keep proof of the date you reported it.
- 02If it isn’t fixed, contact the council. The Housing Regulation team’s details are below.
For urgent problems such as no heating, water or electricity, the page suggests giving your landlord about 24 hours.
From slough.gov.uk/private-housing/private-tenants/4 and slough.gov.uk/directory-record/3654/housing-regulation-team, checked 12 October 2026.
Council tenants
If you rent from Slough Borough Council
Slough Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 0800 915 1215, or online. Slough repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Handled by the service team concerned, with a full written response within 10 working days of acknowledgement. How to complain
- Then
Housing Ombudsman
Free, once Slough Borough Council’s complaints process is finished.
of the Ombudsman’s findings about Slough Borough Council in 2024/25 were maladministration.
of Slough Borough Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; slough.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Slough Borough Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Slough
Slough Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Slough
32 housing associations own 5,011 social homes in Slough. The largest:
- A2Dominion repairs783 homes
- L&Q repairs599 homes
- Lifestone Homes repairs504 homes
- Metropolitan Thames Valley Housing repairs481 homes
- Abri repairs438 homes
- Peabody repairs386 homes
- Home Group repairs318 homes
- Housing Solutions repairs309 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Slough on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Slough
In Slough, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Slough: questions
What is the Slough environmental health number for housing problems?
The Housing Regulation team at Slough Borough Council: email housingregulation@slough.gov.uk. You can also use private tenant service request form at slough.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Slough Borough Council to environmental health?
No. Slough Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0800 915 1215, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Slough contact environmental health?
Slough Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Slough?
Yes. Slough Borough Council says: tell your landlord about the problem in writing first and keep proof of the date you reported it.
Which housing associations own homes in Slough?
32 housing associations own 5,011 social homes in Slough, according to the Regulator of Social Housing (March 2025). The largest are A2Dominion (783), L&Q (599), Lifestone Homes (504), Metropolitan Thames Valley Housing (481) and Abri (438).
Is Report Repair part of Slough Borough Council?
No. Report Repair is independent and not part of Slough Borough Council. The contact details here are from Slough Borough Council’s own website.
Not in Slough?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in DorsetDorset Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in South CambridgeshireSouth Cambridgeshire District Council
- Environmental Health in South NorfolkSouth Norfolk Council
- Environmental Health in South OxfordshireSouth Oxfordshire District Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.