Independent · not part of South Oxfordshire District Council

Environmental Health in South Oxfordshire: reporting a housing problem

Who South Oxfordshire District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: southoxon.gov.uk

Get the right helpSouth Oxfordshire

Who it helps

Who Environmental Health in South Oxfordshire helps

South Oxfordshire District Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

South Oxfordshire District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From southoxon.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. South Oxfordshire District Council says: the council usually expects you to have reported the problem to your landlord first.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact South Oxfordshire District CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

From southoxon.gov.uk/south-oxfordshire-district-council/housi…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in South Oxfordshire

South Oxfordshire District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in South Oxfordshire

42 housing associations own 9,791 social homes in South Oxfordshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in South Oxfordshire on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in South Oxfordshire

In South Oxfordshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in South Oxfordshire: questions

What is the South Oxfordshire environmental health number for housing problems?

The Private Sector Housing Team at South Oxfordshire District Council is on 01235 422436, or email PSH@southandvale.gov.uk. You can also use help for landlords and tenants (phone and email) at southoxon.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in South Oxfordshire contact environmental health?

South Oxfordshire District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in South Oxfordshire?

Yes. South Oxfordshire District Council says: the council usually expects you to have reported the problem to your landlord first.

Which housing associations own homes in South Oxfordshire?

42 housing associations own 9,791 social homes in South Oxfordshire, according to the Regulator of Social Housing (March 2025). The largest are Soha Housing (6,006), Sovereign Network Group (1,074), GreenSquareAccord (374), Peabody (326) and Aster Group (251).

Is Report Repair part of South Oxfordshire District Council?

No. Report Repair is independent and not part of South Oxfordshire District Council. The contact details here are from South Oxfordshire District Council’s own website.

Not in South Oxfordshire?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim