Independent · not part of Tendring District Council

Environmental Health in Tendring: reporting a housing problem

Who Tendring District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: tendringdc.gov.uk

Get the right helpTendring

Who it helps

Who Environmental Health in Tendring helps

Tendring District Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Tendring District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From tendringdc.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Tendring District Council says: tell your landlord first in writing and keep copies of your letters; if nothing happens, contact the council.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact Tendring District CouncilPrivate tenants
OnlinePrivate Sector Housing complaints (online contact form)tendring-self.achieveservice.com
Keep a note of the date you contact the council, and any reference.

From tendringdc.gov.uk/content/disrepair and tendringdc.gov.uk/departments/private-rented-housing, checked 12 October 2026.

Council tenants

If you rent from Tendring District Council

Tendring District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01255 686477, or online. Tendring repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that. How to complain

  3. Then

    Housing Ombudsman

    Free, once Tendring District Council’s complaints process is finished.

Ombudsman50%

of the Ombudsman’s findings about Tendring District Council in 2024/25 were maladministration.

Happy with repairs81%

of Tendring District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; tendringdc.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Tendring District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Tendring

Tendring District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Tendring

35 housing associations own 3,624 social homes in Tendring. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Tendring on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Tendring

In Tendring, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Tendring: questions

What is the Tendring environmental health number for housing problems?

The Private Sector Housing Team at Tendring District Council: email pshousing@tendringdc.gov.uk. You can also use private Sector Housing complaints (online contact form) at tendring-self.achieveservice.com. Its pages are for private tenants and don’t cover housing association homes.

Can I report Tendring District Council to environmental health?

No. Tendring District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01255 686477, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Tendring contact environmental health?

Tendring District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Tendring?

Yes. Tendring District Council says: tell your landlord first in writing and keep copies of your letters; if nothing happens, contact the council.

Which housing associations own homes in Tendring?

35 housing associations own 3,624 social homes in Tendring, according to the Regulator of Social Housing (March 2025). The largest are Eastlight Community Homes (866), Places for People (601), Delta Housing (521), Anchor (356) and Sanctuary Housing (343).

Is Report Repair part of Tendring District Council?

No. Report Repair is independent and not part of Tendring District Council. The contact details here are from Tendring District Council’s own website.

Not in Tendring?

Environmental Health in the South of England

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Council or housing association repair still not fixed?

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