Independent · not part of Hart District Council
Environmental Health in Hart: reporting a housing problem
Who Hart District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: hart.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Hart helps
Hart District Council deals with poor conditions in rented homes through its housing standards service. It’s for private tenants. Housing association tenants are sent to their landlord.
Contact the council if your landlord doesn’t fix it. How.
Housing association tenants should contact their landlord directly. What to do.
From hart.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Use the form if your home is in disrepair because of a neighbouring property.
From hart.gov.uk/housing/private-sector-housing/advice-tenants… and hart.gov.uk/housing/private-sector-housing/advice-tenants, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Hart
Housing association tenants should contact their landlord directly. Start with your housing association’s repairs and complaints process.
Housing associations in Hart
24 housing associations own 4,656 social homes in Hart. The largest:
- Vivid repairs2,732 homes
- Abri repairs593 homes
- Metropolitan Thames Valley Housing repairs453 homes
- Sovereign Network Group repairs431 homes
- Anchor repairs156 homes
- Home Group repairs61 homes
- Synergy Housing58 homes
- Clarion Housing repairs51 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Hart on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Hart
In Hart, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Hart: questions
What is the Hart environmental health number for housing problems?
The council’s housing standards service at Hart District Council is on 01252 622122, or email privatesectorhousing@hart.gov.uk. You can also use report an issue in your home (online form) at hart.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Hart contact environmental health?
Housing association tenants should contact their landlord directly.
Which housing associations own homes in Hart?
24 housing associations own 4,656 social homes in Hart, according to the Regulator of Social Housing (March 2025). The largest are Vivid (2,732), Abri (593), Metropolitan Thames Valley Housing (453), Sovereign Network Group (431) and Anchor (156).
Is Report Repair part of Hart District Council?
No. Report Repair is independent and not part of Hart District Council. The contact details here are from Hart District Council’s own website.
Not in Hart?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in HastingsHastings Borough Council
- Environmental Health in HavantHavant Borough Council
- Environmental Health in HertsmereHertsmere Borough Council
- Environmental Health in HorshamHorsham District Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.