Independent · not part of Rother District Council

Environmental Health in Rother: reporting a housing problem

Who Rother District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: rother.gov.uk

Get the right helpRother

Who it helps

Who Environmental Health in Rother helps

Rother District Council deals with poor conditions in rented homes through its Private Sector Housing. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Housing association tenants should contact their landlord first and follow its complaints procedure. What to do.

From rother.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing

  1. 01Tell your landlord first. Rother District Council says: tell your landlord or letting agent about the problem first, and report it to the council only if they do not fix it.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing’s details are below.
Contact Rother District CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

From rother.gov.uk/environmental-health/private-rented-housing… and rother.gov.uk/environmental-health/environmental-health-s…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Rother

Housing association tenants should contact their landlord first and follow its complaints procedure. Start with your housing association’s repairs and complaints process.

Housing associations in Rother

21 housing associations own 5,039 social homes in Rother. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Rother on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Rother

In Rother, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Rother: questions

What is the Rother environmental health number for housing problems?

The Private Sector Housing at Rother District Council is on 01424 787000, or email Housing.conditions@rother.gov.uk. You can also use report a private rented housing problem (online form) at my.rother.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Rother contact environmental health?

Housing association tenants should contact their landlord first and follow its complaints procedure.

Do I have to tell my landlord before contacting environmental health in Rother?

Yes. Rother District Council says: tell your landlord or letting agent about the problem first, and report it to the council only if they do not fix it.

Which housing associations own homes in Rother?

21 housing associations own 5,039 social homes in Rother, according to the Regulator of Social Housing (March 2025). The largest are Southern Housing (3,525), Orbit (600), Places for People (359), Sanctuary Housing (109) and Sage Homes (93).

Is Report Repair part of Rother District Council?

No. Report Repair is independent and not part of Rother District Council. The contact details here are from Rother District Council’s own website.

Not in Rother?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim