Independent · not part of Torridge District Council
Environmental Health in Torridge: reporting a housing problem
Who Torridge District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: torridge.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Torridge helps
Torridge District Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Torridge District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From torridge.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Torridge District Council says: write to your landlord first to tell them what the disrepair problems are, and keep a copy.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
After you complain, the council contacts you to discuss the issues and arranges a visit.
From torridge.gov.uk/article/11262/Housing-Standards-and-Disre…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Torridge
Torridge District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Torridge
21 housing associations own 3,316 social homes in Torridge. The largest:
- Westward Housing repairs1,912 homes
- LiveWest repairs847 homes
- Aster Group repairs170 homes
- Sanctuary Housing repairs140 homes
- Hastoe repairs76 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Torridge on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Torridge
In Torridge, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Torridge: questions
What is the Torridge environmental health number for housing problems?
The council’s housing standards service at Torridge District Council is on 01237 428700, or email housing.standards@torridge.gov.uk. You can also use tenant disrepair complaint form at torridgedc-self.achieveservice.com. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Torridge contact environmental health?
Torridge District Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Torridge?
Yes. Torridge District Council says: write to your landlord first to tell them what the disrepair problems are, and keep a copy.
Which housing associations own homes in Torridge?
21 housing associations own 3,316 social homes in Torridge, according to the Regulator of Social Housing (March 2025). The largest are Westward Housing (1,912), LiveWest (847), Aster Group (170), Sanctuary Housing (140) and Hastoe (76).
Is Report Repair part of Torridge District Council?
No. Report Repair is independent and not part of Torridge District Council. The contact details here are from Torridge District Council’s own website.
Not in Torridge?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in Tunbridge WellsTunbridge Wells Borough Council
- Environmental Health in UttlesfordUttlesford District Council
- Environmental Health in Vale of White HorseVale of White Horse District Council
- Environmental Health in WatfordWatford Borough Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.