Independent · not part of Uttlesford District Council
Environmental Health in Uttlesford: reporting a housing problem
Who Uttlesford District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: uttlesford.gov.uk
Who it helps
Who Environmental Health in Uttlesford helps
Uttlesford District Council deals with poor conditions in rented homes through its Environmental Health. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Uttlesford District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From uttlesford.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Health
- 01Tell your landlord first. Uttlesford District Council says: tell your landlord about the problem in writing first and allow two weeks for a satisfactory reply.
- 02If it isn’t fixed, contact the council. The Environmental Health’s details are below.
You can ask Environmental Health for help writing a letter to your landlord.
From uttlesford.gov.uk/article/4991/Contact-Environmental-Health and uttlesford.gov.uk/article/5333/Problems-with-renting-how-…, checked 12 October 2026.
Council tenants
If you rent from Uttlesford District Council
Uttlesford District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 01799 510510, or online. Uttlesford repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a written reply aimed for within 10 working days of the complaint being logged. How to complain
- Then
Housing Ombudsman
Free, once Uttlesford District Council’s complaints process is finished.
of Uttlesford District Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; uttlesford.gov.uk; tenant satisfaction measures 2024/25.
Reported it to Uttlesford District Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Uttlesford
Uttlesford District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Uttlesford
31 housing associations own 3,387 social homes in Uttlesford. The largest:
- Delta Housing repairs601 homes
- Hastoe repairs413 homes
- Eastlight Community Homes repairs399 homes
- Sanctuary Housing repairs345 homes
- Clarion Housing repairs336 homes
- Moat repairs228 homes
- Sage Homes repairs228 homes
- Home Group repairs154 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Uttlesford on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Uttlesford
In Uttlesford, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Uttlesford: questions
What is the Uttlesford environmental health number for housing problems?
The Environmental Health at Uttlesford District Council is on 01799 510510. You can also use contact Environmental Health (online enquiry form and phone) at uttlesford.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Uttlesford District Council to environmental health?
No. Uttlesford District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01799 510510, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Uttlesford contact environmental health?
Uttlesford District Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Uttlesford?
Yes. Uttlesford District Council says: tell your landlord about the problem in writing first and allow two weeks for a satisfactory reply.
Which housing associations own homes in Uttlesford?
31 housing associations own 3,387 social homes in Uttlesford, according to the Regulator of Social Housing (March 2025). The largest are Delta Housing (601), Hastoe (413), Eastlight Community Homes (399), Sanctuary Housing (345) and Clarion Housing (336).
Is Report Repair part of Uttlesford District Council?
No. Report Repair is independent and not part of Uttlesford District Council. The contact details here are from Uttlesford District Council’s own website.
Not in Uttlesford?
Environmental Health in the South of England
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in Vale of White HorseVale of White Horse District Council
- Environmental Health in WatfordWatford Borough Council
- Environmental Health in WaverleyWaverley Borough Council
- Environmental Health in WealdenWealden District Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
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