Independent · not part of Vale of White Horse District Council
Environmental Health in Vale of White Horse: reporting a housing problem
Who Vale of White Horse District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: whitehorsedc.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Vale of White Horse helps
Vale of White Horse District Council deals with poor conditions in rented homes through its Private Sector Housing Team. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Social housing tenants should use the Housing Ombudsman route instead. What to do.
From whitehorsedc.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing Team
- 01Tell your landlord first. Vale of White Horse District Council says: tell your landlord in writing first and allow at least 14 days for a response.
- 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Include your landlord's contact details and photos of the problem when you report it.
From whitehorsedc.gov.uk/vale-of-white-horse-district-council/…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Vale of White Horse
Social housing tenants should use the Housing Ombudsman route instead. Start with your housing association’s repairs and complaints process.
Housing associations in Vale of White Horse
34 housing associations own 10,482 social homes in Vale of White Horse. The largest:
- Sovereign Network Group repairs6,682 homes
- Soha Housing repairs988 homes
- GreenSquareAccord repairs604 homes
- Stonewater repairs390 homes
- Clarion Housing repairs316 homes
- Aster Group repairs281 homes
- Abri repairs272 homes
- L&G Affordable Homes repairs172 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Vale of White Horse on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Vale of White Horse
In Vale of White Horse, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Vale of White Horse: questions
What is the Vale of White Horse environmental health number for housing problems?
The Private Sector Housing Team at Vale of White Horse District Council is on 01235 422436, or email PSH@southandvale.gov.uk. You can also use online form for private tenants at forms.southandvale.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Vale of White Horse contact environmental health?
Social housing tenants should use the Housing Ombudsman route instead.
Do I have to tell my landlord before contacting environmental health in Vale of White Horse?
Yes. Vale of White Horse District Council says: tell your landlord in writing first and allow at least 14 days for a response.
Which housing associations own homes in Vale of White Horse?
34 housing associations own 10,482 social homes in Vale of White Horse, according to the Regulator of Social Housing (March 2025). The largest are Sovereign Network Group (6,682), Soha Housing (988), GreenSquareAccord (604), Stonewater (390) and Clarion Housing (316).
Is Report Repair part of Vale of White Horse District Council?
No. Report Repair is independent and not part of Vale of White Horse District Council. The contact details here are from Vale of White Horse District Council’s own website.
Not in Vale of White Horse?
Environmental Health in the South of England
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- Environmental Health in WaverleyWaverley Borough Council
- Environmental Health in WealdenWealden District Council
- Environmental Health in Welwyn HatfieldWelwyn Hatfield Borough Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.