Received a letter? Start a claim

Find your landlord

What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

Largest landlords

All 351 landlords

Help

Start your claim

Report Repair · FCA authorised, FRN 830182

Independent · not part of Wealden District Council

Environmental Health in Wealden: reporting a housing problem

Who Wealden District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: wealden.gov.uk

Get the right helpWealden

Who is your landlord?

Wealden District CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Housing

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Wealden helps

Wealden District Council deals with poor conditions in rented homes through its Private Housing. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Wealden District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From wealden.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Housing

  1. 01Tell your landlord first. Wealden District Council says: contact your landlord or managing agent about the problem first.
  2. 02If it isn’t fixed, contact the council. The Private Housing’s details are below.
Contact Wealden District CouncilPrivate tenants
OnlineContact the Private Housing team (email)wealden.gov.uk
Phone01323 443321
Emailprivatehousing@wealden.gov.uk
Keep a note of the date you contact the council, and any reference.

From wealden.gov.uk/housing/how-to-contact-us and wealden.gov.uk/housing/housing-strategies-policies/privat…, checked 12 October 2026.

Council tenants

If you rent from Wealden District Council

Wealden District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01323 443375, or online. Wealden repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. A full written reply within 10 working days of the complaint being acknowledged.

  3. Then

    Housing Ombudsman

    Free, once Wealden District Council’s complaints process is finished.

Happy with repairs78%

of Wealden District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; wealden.gov.uk; tenant satisfaction measures 2024/25.

Reported it to Wealden District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Wealden

Wealden District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Wealden

27 housing associations own 4,597 social homes in Wealden. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Wealden on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Wealden

In Wealden, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Wealden: questions

What is the Wealden environmental health number for housing problems?

The Private Housing at Wealden District Council is on 01323 443321, or email privatehousing@wealden.gov.uk. You can also use contact the Private Housing team (email) at wealden.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Wealden District Council to environmental health?

No. Wealden District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01323 443375, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Wealden contact environmental health?

Wealden District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Wealden?

Yes. Wealden District Council says: contact your landlord or managing agent about the problem first.

Which housing associations own homes in Wealden?

27 housing associations own 4,597 social homes in Wealden, according to the Regulator of Social Housing (March 2025). The largest are Clarion Housing (939), Orbit (785), Town & Country Housing (608), Home Group (346) and Moat (282).

Is Report Repair part of Wealden District Council?

No. Report Repair is independent and not part of Wealden District Council. The contact details here are from Wealden District Council’s own website.

Not in Wealden?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Start your claim
Check if you can claim