Independent · not part of Ashfield District Council
Environmental Health in Ashfield: reporting a housing problem
Who Ashfield District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: ashfield.gov.uk
Who it helps
Who Environmental Health in Ashfield helps
Ashfield District Council deals with poor conditions in rented homes through its Environmental Health Residential. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Ashfield District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From ashfield.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Health Residential
- 01Tell your landlord first. Ashfield District Council says: contact your landlord or agent first, ideally in writing, and keep a copy.
- 02If it isn’t fixed, contact the council. The Environmental Health Residential’s details are below.
From ashfield.gov.uk/housing/private-sector-landlords-and-tena…, ashfield.gov.uk/environmental-health/residential-environm… and ashfield.gov.uk/environmental-health/residential-environm…, checked 12 October 2026.
Council tenants
If you rent from Ashfield District Council
Ashfield District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 01623 457999, or online. Ashfield repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged in writing within 5 days, with a written reply normally within 10 working days of that.
- Then
Housing Ombudsman
Free, once Ashfield District Council’s complaints process is finished.
of Ashfield District Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; ashfield.gov.uk; tenant satisfaction measures 2024/25.
Reported it to Ashfield District Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Ashfield
Ashfield District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Ashfield
27 housing associations own 2,456 social homes in Ashfield. The largest:
- East Midlands Homes repairs795 homes
- Places for People repairs660 homes
- Metropolitan Thames Valley Housing repairs232 homes
- Platform Housing Group repairs125 homes
- Sanctuary Housing repairs84 homes
- Housing 21 repairs69 homes
- Jigsaw Homes repairs66 homes
- Acis Group repairs64 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Ashfield on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Ashfield
In Ashfield, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Ashfield: questions
What is the Ashfield environmental health number for housing problems?
The Environmental Health Residential at Ashfield District Council is on 01623 450000 (Ask for Environmental Health Residential), or email Ehresidential@ashfield.gov.uk. You can also use report issues with a private landlord online at ashfield.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Ashfield District Council to environmental health?
No. Ashfield District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01623 457999, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Ashfield contact environmental health?
Ashfield District Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Ashfield?
Yes. Ashfield District Council says: contact your landlord or agent first, ideally in writing, and keep a copy.
Which housing associations own homes in Ashfield?
27 housing associations own 2,456 social homes in Ashfield, according to the Regulator of Social Housing (March 2025). The largest are East Midlands Homes (795), Places for People (660), Metropolitan Thames Valley Housing (232), Platform Housing Group (125) and Sanctuary Housing (84).
Is Report Repair part of Ashfield District Council?
No. Report Repair is independent and not part of Ashfield District Council. The contact details here are from Ashfield District Council’s own website.
Not in Ashfield?
Environmental Health in the Midlands
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- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in WalsallWalsall Council
- Environmental Health in West NorthamptonshireWest Northamptonshire Council
Council or housing association repair still not fixed?
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