Independent · not part of Coventry City Council

Environmental Health in Coventry: reporting a housing problem

Who Coventry City Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: coventry.gov.uk

Get the right helpCoventry

Who it helps

Who Environmental Health in Coventry helps

Coventry City Council deals with poor conditions in rented homes through its Housing Enforcement. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Contact the council if your landlord doesn’t fix it. How.

Housing association tenantsNot covered

Coventry City Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From coventry.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Enforcement

  1. 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
  2. 02If it isn’t fixed, contact the council. The Housing Enforcement’s details are below.
Contact Coventry City CouncilPrivate tenants
Phone024 7697 54959am to 5pm, Monday to Friday, excluding bank holidays
Keep a note of the date you contact the council, and any reference.

The council tries to contact tenants about urgent problems, such as no electricity or severe leaks, within one working day.

From coventry.gov.uk/info/280/housing_enforcement/2756/making_…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Coventry

Coventry City Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Coventry

35 housing associations own 25,651 social homes in Coventry. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Coventry on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Coventry

In Coventry, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Coventry: questions

What is the Coventry environmental health number for housing problems?

The Housing Enforcement at Coventry City Council is on 024 7697 5495 (9am to 5pm, Monday to Friday, excluding bank holidays), or email housingenforcement@coventry.gov.uk. You can also use private tenants page (phone and email) at coventry.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Coventry contact environmental health?

Coventry City Council’s pages are written for private tenants and don’t mention housing association homes.

Which housing associations own homes in Coventry?

35 housing associations own 25,651 social homes in Coventry, according to the Regulator of Social Housing (March 2025). The largest are Citizen (16,358), Midland Heart (3,553), Orbit (1,797), Stonewater (1,400) and GreenSquareAccord (606).

Is Report Repair part of Coventry City Council?

No. Report Repair is independent and not part of Coventry City Council. The contact details here are from Coventry City Council’s own website.

Not in Coventry?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim