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  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of North Northamptonshire Council

Environmental Health in North Northamptonshire: reporting a housing problem

Who North Northamptonshire Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: northnorthants.gov.uk

Get the right helpNorth Northamptonshire

Who is your landlord?

North Northamptonshire CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards service

Free to check · About 2 minutes

Who it helps

Who Environmental Health in North Northamptonshire helps

North Northamptonshire Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

North Northamptonshire Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From northnorthants.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. North Northamptonshire Council says: speak to your landlord or letting agent first; if that fails, or you cannot or do not want to, the council may help.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact North Northamptonshire CouncilPrivate tenants
OnlineAdvice for private sector tenants (contact by email)northnorthants.gov.uk
Keep a note of the date you contact the council, and any reference.

From northnorthants.gov.uk/private-sector-housing/advice-priva…, checked 12 October 2026.

Council tenants

If you rent from North Northamptonshire Council

North Northamptonshire Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 0300 126 3000, or online. North Northamptonshire repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a written reply within 10 working days of that. How to complain

  3. Then

    Housing Ombudsman

    Free, once North Northamptonshire Council’s complaints process is finished.

Ombudsman68%

of the Ombudsman’s findings about North Northamptonshire Council in 2024/25 were maladministration.

Happy with repairs72%

of North Northamptonshire Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; northnorthants.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to North Northamptonshire Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in North Northamptonshire

North Northamptonshire Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in North Northamptonshire

51 housing associations own 19,142 social homes in North Northamptonshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in North Northamptonshire on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in North Northamptonshire

In North Northamptonshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in North Northamptonshire: questions

How do I report a housing problem to environmental health in North Northamptonshire?

Use advice for private sector tenants (contact by email) at northnorthants.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report North Northamptonshire Council to environmental health?

No. North Northamptonshire Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0300 126 3000, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in North Northamptonshire contact environmental health?

North Northamptonshire Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in North Northamptonshire?

Yes. North Northamptonshire Council says: speak to your landlord or letting agent first; if that fails, or you cannot or do not want to, the council may help.

Which housing associations own homes in North Northamptonshire?

51 housing associations own 19,142 social homes in North Northamptonshire, according to the Regulator of Social Housing (March 2025). The largest are Greatwell Homes (4,967), Amplius (4,875), Orbit (1,964), PA Housing (869) and East Midlands Homes (863).

Is Report Repair part of North Northamptonshire Council?

No. Report Repair is independent and not part of North Northamptonshire Council. The contact details here are from North Northamptonshire Council’s own website.

Not in North Northamptonshire?

Environmental Health in the Midlands

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Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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