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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of North Warwickshire Borough Council

Environmental Health in North Warwickshire: reporting a housing problem

Who North Warwickshire Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: northwarks.gov.uk

Get the right helpNorth Warwickshire

Who is your landlord?

North Warwickshire Borough CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing

Free to check · About 2 minutes

Who it helps

Who Environmental Health in North Warwickshire helps

North Warwickshire Borough Council deals with poor conditions in rented homes through its Private Sector Housing. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

North Warwickshire Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From northwarks.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing

  1. 01Tell your landlord first. North Warwickshire Borough Council says: please report issues to your landlord or agent in the first instance.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing’s details are below.
Contact North Warwickshire Borough CouncilPrivate tenants
OnlineReport an issue or poor repair in your privately rented home onlinepublicaccess.northwarks.gov.uk
Emailprivatesectorhousing@northwarks.gov.uk
Keep a note of the date you contact the council, and any reference.

From northwarks.gov.uk/private-rented-housing/property-safety-… and northwarks.gov.uk/private-rented-housing/housing-advice-p…, checked 12 October 2026.

Council tenants

If you rent from North Warwickshire Borough Council

North Warwickshire Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01827 715341, or online. North Warwickshire repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 2 working days, with a full reply or update within 10 working days.

  3. Then

    Housing Ombudsman

    Free, once North Warwickshire Borough Council’s complaints process is finished.

Happy with repairs89%

of North Warwickshire Borough Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; northwarks.gov.uk; tenant satisfaction measures 2024/25.

Reported it to North Warwickshire Borough Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in North Warwickshire

North Warwickshire Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in North Warwickshire

19 housing associations own 1,641 social homes in North Warwickshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in North Warwickshire on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in North Warwickshire

In North Warwickshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in North Warwickshire: questions

What is the North Warwickshire environmental health number for housing problems?

The Private Sector Housing at North Warwickshire Borough Council: email privatesectorhousing@northwarks.gov.uk. You can also use report an issue or poor repair in your privately rented home online at publicaccess.northwarks.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report North Warwickshire Borough Council to environmental health?

No. North Warwickshire Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01827 715341, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in North Warwickshire contact environmental health?

North Warwickshire Borough Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in North Warwickshire?

Yes. North Warwickshire Borough Council says: please report issues to your landlord or agent in the first instance.

Which housing associations own homes in North Warwickshire?

19 housing associations own 1,641 social homes in North Warwickshire, according to the Regulator of Social Housing (March 2025). The largest are Platform Housing Group (744), Midland Heart (405), Orbit (101), Citizen (80) and Stonewater (80).

Is Report Repair part of North Warwickshire Borough Council?

No. Report Repair is independent and not part of North Warwickshire Borough Council. The contact details here are from North Warwickshire Borough Council’s own website.

Not in North Warwickshire?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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