Independent · not part of Oadby and Wigston Borough Council
Environmental Health in Oadby and Wigston: reporting a housing problem
Who Oadby and Wigston Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: oadby-wigston.gov.uk
Who it helps
Who Environmental Health in Oadby and Wigston helps
Oadby and Wigston Borough Council deals with poor conditions in rented homes through its Environmental Health Team. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Oadby and Wigston Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From oadby-wigston.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Health Team
- 01Tell your landlord first. Oadby and Wigston Borough Council says: contact your landlord first to give them the chance to put the problem right.
- 02If it isn’t fixed, contact the council. The Environmental Health Team’s details are below.
From oadby-wigston.gov.uk/pages/private_housing_information, checked 12 October 2026.
Council tenants
If you rent from Oadby and Wigston Borough Council
Oadby and Wigston Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 0116 288 8961. Oadby and Wigston repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a full written reply normally within 10 working days of that. How to complain
- Then
Housing Ombudsman
Free, once Oadby and Wigston Borough Council’s complaints process is finished.
of the Ombudsman’s findings about Oadby and Wigston Borough Council in 2024/25 were maladministration.
of Oadby and Wigston Borough Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; oadby-wigston.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Oadby and Wigston Borough Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Oadby and Wigston
Oadby and Wigston Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Oadby and Wigston
22 housing associations own 1,082 social homes in Oadby and Wigston. The largest:
- Platform Housing Group repairs223 homes
- Riverside repairs141 homes
- PA Housing repairs124 homes
- L&G Affordable Homes repairs95 homes
- Sage Homes repairs93 homes
- Midland Heart repairs51 homes
- Anchor repairs50 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Oadby and Wigston on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Oadby and Wigston
In Oadby and Wigston, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Oadby and Wigston: questions
How do I report a housing problem to environmental health in Oadby and Wigston?
Use report an issue with your property or landlord at myaccount.oadby-wigston.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Oadby and Wigston Borough Council to environmental health?
No. Oadby and Wigston Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0116 288 8961, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Oadby and Wigston contact environmental health?
Oadby and Wigston Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Oadby and Wigston?
Yes. Oadby and Wigston Borough Council says: contact your landlord first to give them the chance to put the problem right.
Which housing associations own homes in Oadby and Wigston?
22 housing associations own 1,082 social homes in Oadby and Wigston, according to the Regulator of Social Housing (March 2025). The largest are Platform Housing Group (223), Riverside (141), PA Housing (124), L&G Affordable Homes (95) and Sage Homes (93).
Is Report Repair part of Oadby and Wigston Borough Council?
No. Report Repair is independent and not part of Oadby and Wigston Borough Council. The contact details here are from Oadby and Wigston Borough Council’s own website.
Not in Oadby and Wigston?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in RedditchRedditch Borough Council
- Environmental Health in RugbyRugby Borough Council
- Environmental Health in RushcliffeRushcliffe Borough Council
- Environmental Health in RutlandRutland County Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.