Independent · not part of Rushcliffe Borough Council
Environmental Health in Rushcliffe: reporting a housing problem
Who Rushcliffe Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: rushcliffe.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Environmental Health teamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Rushcliffe helps
Rushcliffe Borough Council deals with poor conditions in rented homes through its Environmental Health team. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Rushcliffe Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From rushcliffe.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Health team
- 01Tell your landlord first. Rushcliffe Borough Council says: contact your landlord first about problems with your home.
- 02If it isn’t fixed, contact the council. The Environmental Health team’s details are below.
The team deals with damp or mould, lack of heating, disrepair, lack of fire detection and overcrowding.
From rushcliffe.gov.uk/environmental-health/housing/housing-st…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Rushcliffe
Rushcliffe Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Rushcliffe
32 housing associations own 6,106 social homes in Rushcliffe. The largest:
- Metropolitan Thames Valley Housing repairs3,810 homes
- Platform Housing Group repairs810 homes
- Sage Homes repairs291 homes
- Amplius repairs181 homes
- Riverside repairs143 homes
- East Midlands Homes repairs94 homes
- Acis Group repairs85 homes
- Stonewater repairs77 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Rushcliffe on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Rushcliffe
In Rushcliffe, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Rushcliffe: questions
What is the Rushcliffe environmental health number for housing problems?
The Environmental Health team at Rushcliffe Borough Council is on 0115 981 9911, or email environmentalhealth@rushcliffe.gov.uk. You can also use private rented housing problems (phone and email) at rushcliffe.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Rushcliffe contact environmental health?
Rushcliffe Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Rushcliffe?
Yes. Rushcliffe Borough Council says: contact your landlord first about problems with your home.
Which housing associations own homes in Rushcliffe?
32 housing associations own 6,106 social homes in Rushcliffe, according to the Regulator of Social Housing (March 2025). The largest are Metropolitan Thames Valley Housing (3,810), Platform Housing Group (810), Sage Homes (291), Amplius (181) and Riverside (143).
Is Report Repair part of Rushcliffe Borough Council?
No. Report Repair is independent and not part of Rushcliffe Borough Council. The contact details here are from Rushcliffe Borough Council’s own website.
Not in Rushcliffe?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in RutlandRutland County Council
- Environmental Health in SandwellSandwell Council
- Environmental Health in ShropshireShropshire Council
- Environmental Health in SolihullSolihull Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.