Independent · not part of Redditch Borough Council
Environmental Health in Redditch: reporting a housing problem
Who Redditch Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: redditchbc.gov.uk
Who it helps
Who Environmental Health in Redditch helps
Redditch Borough Council deals with poor conditions in rented homes through its Private Sector Housing. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Redditch Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From redditchbc.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing
- 01Tell your landlord first. Redditch Borough Council says: tell your landlord about the problem in writing and give them the chance to fix it before you use the form.
- 02If it isn’t fixed, contact the council. The Private Sector Housing’s details are below.
From redditchbc.gov.uk/residents/my-home/housing-complaints-an…, checked 12 October 2026.
Council tenants
If you rent from Redditch Borough Council
Redditch Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 01527 534074, or online. Redditch repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a written reply aimed for within 10 working days of that. How to complain
- Then
Housing Ombudsman
Free, once Redditch Borough Council’s complaints process is finished.
of the Ombudsman’s findings about Redditch Borough Council in 2024/25 were maladministration.
of Redditch Borough Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; redditchbc.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Redditch Borough Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Redditch
Redditch Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Redditch
22 housing associations own 2,714 social homes in Redditch. The largest:
- GreenSquareAccord repairs677 homes
- Platform Housing Group repairs456 homes
- Bromford Flagship repairs250 homes
- bdht repairs188 homes
- Worcestershire YMCA165 homes
- Citizen repairs145 homes
- Rooftop Housing Group repairs136 homes
- Housing 21 repairs123 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Redditch on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Redditch
In Redditch, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Redditch: questions
How do I report a housing problem to environmental health in Redditch?
Use report disrepair in private rented accommodation online at redditchbc.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Redditch Borough Council to environmental health?
No. Redditch Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01527 534074, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Redditch contact environmental health?
Redditch Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Redditch?
Yes. Redditch Borough Council says: tell your landlord about the problem in writing and give them the chance to fix it before you use the form.
Which housing associations own homes in Redditch?
22 housing associations own 2,714 social homes in Redditch, according to the Regulator of Social Housing (March 2025). The largest are GreenSquareAccord (677), Platform Housing Group (456), Bromford Flagship (250), bdht (188) and Worcestershire YMCA (165).
Is Report Repair part of Redditch Borough Council?
No. Report Repair is independent and not part of Redditch Borough Council. The contact details here are from Redditch Borough Council’s own website.
Not in Redditch?
Environmental Health in the Midlands
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- Environmental Health in CoventryCoventry City Council
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- Environmental Health in RugbyRugby Borough Council
- Environmental Health in RushcliffeRushcliffe Borough Council
- Environmental Health in RutlandRutland County Council
- Environmental Health in SandwellSandwell Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.