Independent · not part of Boston Borough Council
Environmental Health in Boston: reporting a housing problem
Who Boston Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: boston.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Boston helps
Boston Borough Council deals with poor conditions in rented homes through its housing standards service. Its pages don’t say which tenants it’s for.
Tell your landlord first, then contact the council. How.
Boston Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Boston Borough Council says: make contact with your landlord about the problem before you use the form.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
You will need your landlord's contact details to complete the form.
From boston.gov.uk/housingdisrepaircomplaint, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Boston
Boston Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Boston
15 housing associations own 6,559 social homes in Boston. The largest:
- Lincolnshire Housing Partnership repairs4,609 homes
- Platform Housing Group repairs839 homes
- Amplius repairs806 homes
- Housing 21 repairs74 homes
- Advance Housing and Support repairs51 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Boston on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Boston
In Boston, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Boston: questions
How do I report a housing problem to environmental health in Boston?
Use online form: complain about a problem with your property at boston.gov.uk. Its pages don’t say which tenants it’s for.
Can housing association tenants in Boston contact environmental health?
Boston Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Boston?
Yes. Boston Borough Council says: make contact with your landlord about the problem before you use the form.
Which housing associations own homes in Boston?
15 housing associations own 6,559 social homes in Boston, according to the Regulator of Social Housing (March 2025). The largest are Lincolnshire Housing Partnership (4,609), Platform Housing Group (839), Amplius (806), Housing 21 (74) and Advance Housing and Support (51).
Is Report Repair part of Boston Borough Council?
No. Report Repair is independent and not part of Boston Borough Council. The contact details here are from Boston Borough Council’s own website.
Not in Boston?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in BromsgroveBromsgrove District Council
- Environmental Health in BroxtoweBroxtowe Borough Council
- Environmental Health in Cannock ChaseCannock Chase District Council
- Environmental Health in CharnwoodCharnwood Borough Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.