Independent · not part of Bolton Council
Environmental Health in Bolton: reporting a housing problem
Who Bolton Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: bolton.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Bolton helps
Bolton Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Bolton Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From bolton.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Bolton Council says: speak to your landlord first and give them the opportunity to resolve the matter.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
For urgent issues or houses in multiple occupation, contact the council to log a service request.
From bolton.gov.uk/private-rented-owner-occupied-housing/housi…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Bolton
Bolton Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Bolton
25 housing associations own 26,204 social homes in Bolton. The largest:
- Bolton at Home repairs17,551 homes
- Onward Homes repairs2,024 homes
- Places for People repairs1,365 homes
- Irwell Valley Homes repairs1,330 homes
- Great Places repairs835 homes
- MSV Housing repairs744 homes
- Anchor repairs732 homes
- Clarion Housing repairs576 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Bolton on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Bolton
In Bolton, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Bolton: questions
What is the Bolton environmental health number for housing problems?
The council’s housing standards service at Bolton Council is on 01204 336500, or email housingstandards@bolton.gov.uk. You can also use report a housing complaint online at bolton.portal.uk.empro.verintcloudservices.com. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Bolton contact environmental health?
Bolton Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Bolton?
Yes. Bolton Council says: speak to your landlord first and give them the opportunity to resolve the matter.
Which housing associations own homes in Bolton?
25 housing associations own 26,204 social homes in Bolton, according to the Regulator of Social Housing (March 2025). The largest are Bolton at Home (17,551), Onward Homes (2,024), Places for People (1,365), Irwell Valley Homes (1,330) and Great Places (835).
Is Report Repair part of Bolton Council?
No. Report Repair is independent and not part of Bolton Council. The contact details here are from Bolton Council’s own website.
Not in Bolton?
Environmental Health in the North of England
- Environmental Health in BradfordBradford Council
- Environmental Health in BurnleyBurnley Council
- Environmental Health in BuryBury Council
- Environmental Health in CalderdaleCalderdale Council
- Environmental Health in County DurhamDurham County Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.