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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Calderdale Council

Environmental Health in Calderdale: reporting a housing problem

Who Calderdale Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: new.calderdale.gov.uk

Get the right helpCalderdale

Who is your landlord?

A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards service

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Calderdale helps

Calderdale Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Calderdale Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From new.calderdale.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Calderdale Council says: get your landlord or letting agent to agree the repairs and a timescale in writing before you report.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact Calderdale CouncilPrivate tenants
OnlineReport a repair problem with a private landlord (online form)new.calderdale.gov.uk
Keep a note of the date you contact the council, and any reference.

Have your landlord's and agent's details and photos of the problem ready when you start the form.

From new.calderdale.gov.uk/dio/report-repair-problem-private-l…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Calderdale

Calderdale Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Calderdale

32 housing associations own 14,460 social homes in Calderdale. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Calderdale on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Calderdale

In Calderdale, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Calderdale: questions

How do I report a housing problem to environmental health in Calderdale?

Use report a repair problem with a private landlord (online form) at new.calderdale.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Calderdale contact environmental health?

Calderdale Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Calderdale?

Yes. Calderdale Council says: get your landlord or letting agent to agree the repairs and a timescale in writing before you report.

Which housing associations own homes in Calderdale?

32 housing associations own 14,460 social homes in Calderdale, according to the Regulator of Social Housing (March 2025). The largest are Together Housing (10,246), Yorkshire Housing (657), Stonewater (575), Home Group (573) and Places for People (547).

Is Report Repair part of Calderdale Council?

No. Report Repair is independent and not part of Calderdale Council. The contact details here are from Calderdale Council’s own website.

Not in Calderdale?

Environmental Health in the North of England

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