Independent · not part of Cheshire East Council
Environmental Health in Cheshire East: reporting a housing problem
Who Cheshire East Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: cheshireeast.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Cheshire East helps
Cheshire East Council deals with poor conditions in rented homes through its housing standards service. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Social housing tenants follow a different process, set out on the government's social housing page. What to do.
From cheshireeast.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. Cheshire East Council says: put your concerns to your landlord or letting agent in writing first and give them a reasonable time to respond.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
The online form takes about five minutes to complete.
From cheshireeast.gov.uk/housing/tenants-guide/housing-standar…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Cheshire East
Social housing tenants follow a different process, set out on the government's social housing page. Start with your housing association’s repairs and complaints process.
Housing associations in Cheshire East
55 housing associations own 25,079 social homes in Cheshire East. The largest:
- The Guinness Partnership repairs5,499 homes
- Peaks & Plains Housing Trust repairs5,054 homes
- Plus Dane Housing repairs4,725 homes
- Onward Homes repairs1,084 homes
- Great Places repairs950 homes
- Regenda Homes repairs920 homes
- Aspire Housing repairs868 homes
- Your Housing Group repairs763 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Cheshire East on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Cheshire East
In Cheshire East, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Cheshire East: questions
How do I report a housing problem to environmental health in Cheshire East?
Use online form: request a property inspection for rented properties at digital-core.cheshireeast.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Cheshire East contact environmental health?
Social housing tenants follow a different process, set out on the government's social housing page.
Do I have to tell my landlord before contacting environmental health in Cheshire East?
Yes. Cheshire East Council says: put your concerns to your landlord or letting agent in writing first and give them a reasonable time to respond.
Which housing associations own homes in Cheshire East?
55 housing associations own 25,079 social homes in Cheshire East, according to the Regulator of Social Housing (March 2025). The largest are The Guinness Partnership (5,499), Peaks & Plains Housing Trust (5,054), Plus Dane Housing (4,725), Onward Homes (1,084) and Great Places (950).
Is Report Repair part of Cheshire East Council?
No. Report Repair is independent and not part of Cheshire East Council. The contact details here are from Cheshire East Council’s own website.
Not in Cheshire East?
Environmental Health in the North of England
- Environmental Health in Cheshire West and ChesterCheshire West and Chester Council
- Environmental Health in ChorleyChorley Council
- Environmental Health in County DurhamDurham County Council
- Environmental Health in CumberlandCumberland Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in SunderlandSunderland City Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.