Independent · not part of Mid Sussex District Council

Environmental Health in Mid Sussex: reporting a housing problem

Who Mid Sussex District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: midsussex.gov.uk

Get the right helpMid Sussex

Who it helps

Who Environmental Health in Mid Sussex helps

Mid Sussex District Council deals with poor conditions in rented homes through its Housing Standards Team. It helps private tenants, and Mid Sussex District Council says housing association tenants can use it too.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsYes

Mid Sussex District Council says housing association tenants can use it. What to do.

From midsussex.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Standards Team

  1. 01Tell your landlord first. Mid Sussex District Council says: tell your landlord about the problem first.
  2. 02If it isn’t fixed, contact the council. The Housing Standards Team’s details are below.
Contact Mid Sussex District CouncilPrivate tenants
OnlineOnline housing standards complaint formonline.midsussex.gov.uk
Keep a note of the date you contact the council, and any reference.

From midsussex.gov.uk/housing-council-tax/housing-standards, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Mid Sussex

Mid Sussex District Council says housing association tenants can use it. Most still start with their housing association’s repairs and complaints process.

Housing associations in Mid Sussex

40 housing associations own 9,078 social homes in Mid Sussex. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Mid Sussex on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Mid Sussex

In Mid Sussex, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Mid Sussex: questions

What is the Mid Sussex environmental health number for housing problems?

The Housing Standards Team at Mid Sussex District Council is on 01444 477292, or email housingstandards@midsussex.gov.uk. You can also use online housing standards complaint form at online.midsussex.gov.uk. It helps private tenants, and Mid Sussex District Council says housing association tenants can use it too.

Can housing association tenants in Mid Sussex contact environmental health?

Mid Sussex District Council says housing association tenants can use it.

Do I have to tell my landlord before contacting environmental health in Mid Sussex?

Yes. Mid Sussex District Council says: tell your landlord about the problem first.

Which housing associations own homes in Mid Sussex?

40 housing associations own 9,078 social homes in Mid Sussex, according to the Regulator of Social Housing (March 2025). The largest are Clarion Housing (4,605), Moat (673), Hyde (587), Raven Housing Trust (560) and Sage Homes (490).

Is Report Repair part of Mid Sussex District Council?

No. Report Repair is independent and not part of Mid Sussex District Council. The contact details here are from Mid Sussex District Council’s own website.

Not in Mid Sussex?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim