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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Stroud District Council

Environmental Health in Stroud: reporting a housing problem

Who Stroud District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: stroud.gov.uk

Get the right helpStroud

Who is your landlord?

Stroud District CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing Team

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Stroud helps

Stroud District Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Contact the council if your landlord doesn’t fix it. How.

Housing association tenantsNot covered

Stroud District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From stroud.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact Stroud District CouncilPrivate tenants
OnlinePrivate housing page (email)stroud.gov.uk
Emailenvironmental.health@stroud.gov.uk
Keep a note of the date you contact the council, and any reference.

From stroud.gov.uk/housing/private-housing, checked 12 October 2026.

Council tenants

If you rent from Stroud District Council

Stroud District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01453 766321, or online. Stroud repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. It should reply within 10 working days.

  3. Then

    Housing Ombudsman

    Free, once Stroud District Council’s complaints process is finished.

Ombudsman90%

of the Ombudsman’s findings about Stroud District Council in 2024/25 were maladministration.

Happy with repairs66%

of Stroud District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; stroud.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Stroud District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Stroud

Stroud District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Stroud

37 housing associations own 3,213 social homes in Stroud. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Stroud on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Stroud

In Stroud, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Stroud: questions

What is the Stroud environmental health number for housing problems?

The Private Sector Housing Team at Stroud District Council: email environmental.health@stroud.gov.uk. You can also use private housing page (email) at stroud.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Stroud District Council to environmental health?

No. Stroud District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01453 766321, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Stroud contact environmental health?

Stroud District Council’s pages are written for private tenants and don’t mention housing association homes.

Which housing associations own homes in Stroud?

37 housing associations own 3,213 social homes in Stroud, according to the Regulator of Social Housing (March 2025). The largest are Sovereign Network Group (586), Sanctuary Housing (372), Bromford Flagship (335), The Guinness Partnership (303) and GreenSquareAccord (227).

Is Report Repair part of Stroud District Council?

No. Report Repair is independent and not part of Stroud District Council. The contact details here are from Stroud District Council’s own website.

Not in Stroud?

Environmental Health in the South of England

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